Neha Sood

• Recruitment: Identify and attract qualified candidates for open positions.

• Job Posting and Application Review: Determine company needs, create and publish job postings, and review application submissions.

• Guidance for Job Seekers: Provide guidance to job seekers regarding the necessary qualifications and specifics of job offers.

• Candidate Outreach and Interview Scheduling: Assess candidate lists, reach out to potential candidates, and schedule interviews.

• Selection and Examination Panels: Coordinate and participate in selection and examination panels to evaluate candidates.

• Candidate Notification and Employment Offers: Inform candidates about the selection process outcomes and extend employment offers.

• Candidate Orientation and Documentation: Prepare orientation materials and complete necessary documentation for new hires.

• Manpower Coordination: Assist the business with its manpower requirements by maintaining constant communication with the Safety Manager.

• Administrative Responsibilities: File documents, track expiration dates, and maintain the Safety system in compliance with McLeod standards.

• Fill positions as required by clients; advise applicants on employment requirements of clients

• Open and close the club being the keyholder, and independently manage day to day activities of the club
• Manage leads through phone, email and digital media, book appointments for club tours
• Qualify, follow up, and close the sale by recruiting new prospects - sell regular memberships, coaching memberships and Anytime Fitness Merchandise at the club
• Drive growth at your club location by ensuring your club is meeting weekly and monthly sales goals
• Handle customer queries on phone, emails, chats or in-person, address issues and provide exceptional customer service to our club members
• Develop great relationships with club members, build great culture by fostering the company's core values and creating a welcoming environment for all
• Maintain the day to day upkeep of the facility - keeping club clean, and identify, reporting and resolving the repair and maintenance issues related to the equipment and the facility
• Reconcile daily transactions- match the bank deposits with the daily sales and notify any discrepancies
• Oversee coaching sessions and ensuring coaching staff are creating an exceptional member experience
• Handle club's social media accounts, regularly post creative and engaging content to build brand and community involvement, respond to queries and sales enquiries coming through social media
• Complete membership sale agreements and perform other administrative duties as required for greater operational efficiency.

• Enter all applicant information in the ATS and collect all onboarding documents
• Prepare candidate submission files and call them to follow up regarding their application
• Process pre-employment testing and notify applicants of their results
• Prepare elica a for rep is andy ferrespyment anel conduct reference checks
• Client Relationship Development: Cultivated long-term relationships with clients, consistently engaging to understand their needs, ensuring high satisfaction and retention rates
• Exceptional Customer Service Delivery: Delivered outstanding customer service, adeptly addressing and resolving issues to enhance client loyalty and satisfaction
• Efficient Client Onboarding and Integration: Managed streamlined onboarding processes for new clients, facilitating seamless integration into company services, reflective of strong project management skills
• Collaboration with Sales and Service Teams: Partnered with internal teams, providing insights to sales and ensuring services met and exceeded client requirements, showcasing effective internal communication.

• Strategic Content Development: Specialized in strategic content development, aligning with organizational communication goals and engaging a diverse audience
• Content Strategy and Execution: Contributed to content strategy formulation and execution, ensuring alignment with internal communication objectives and business strategies
• Internal Communication Enhancement: Focused on enhancing internal communication through compelling storytelling, fostering a culture of engagement and connectedness
• Cross-Functional Team Collaboration: Collaborated with cross-functional teams, integrating diverse perspectives into content creation and ensuring alignment with company values
• Compliance with Communication Standards: Adhered to organizational style guides and communication protocols, maintaining a consistent and professional brand voice across all content
• Effective Content Distribution: Managed effective distribution of content across various channels, optimizing audience reach and engagement.