Individual who is detail-oriented and an active learner with strong expertise in market research analysis, staying up to date with current trends using continuous research. A driven self-starter and a team player who is eager to contribute to company growth through all aspects of marketing.
Hi, I’m
NEHA SINGH
London, ON,ON
Summary
Overview
2
years of professional experience
Work History
Tim HortonsLondon, ON
Team Member
05.2021 - Current
Job overview
- Assisted customers daily, greeting them, answering customers questions, and provide information on procedures or policies.
- Resolve customer complaints regarding sales and service.
- Training new team members on protocols and procedures of each station to maximize contributions.
- Followed inventory management and loss prevention policies to minimize shrink in store by 10%.
APPFABS INCLondon, ON
Marketing Intern
04.2021 - 07.2021
Job overview
- Analyzed 1000+ responses to consumer survey to evaluate brand perception and customers’ willingness to pay
- Automated marketing KPI reporting using Google Analytics and Google sheets, saving roughly 6 hours of manual work each week
- Bolstered blog content with attention to SEO and keyword research helping drive total site traffic up to 50%
- Supported marketing team by writing and editing 50+ social media such as Instagram and email campaigns
- Developed business plans, media campaign plans, project management plans, and retail and web analytics reports and presentation for both internal and external stakeholders
- Developed and Executed action plans that included reducing operational costs by 30%.
Pokaria Virendra & AssociationLucknow, India
Intern
06.2018 - 07.2018
Job overview
- It was a six weeks internship where had to report back to instructor and management and receive day-to-day tasks and responsibilities
- Experience with MS Office, bookkeeping and inventory management
- Organized and streamlined report filing system to save office 5+ man-hours month.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Education
Fanshawe College of Applied Arts and Technology
Post-Graduation from Business Management
4.2022
University Overview
Babasaheb Bhimrao Ambedkar UniversityLucknow, INDIA
Bachelor of Commerce from Commerce
06.2019
University Overview
Skills
- Microsoft Office, Excel, PowerPoint
- Google Analytics
- Social Media Marketing (Instagram, Snapchat)
- SEO (Search Engine Optimization)
- WordPress
- Advertising
- Adobe Photoshop, InDesign and Illustrator
- Facebook & Google Ads
- Analyze Data
- Surveys
- Qualitative Research
- Maintain Database
- Online Marketing
- Real Estate
- Design
Certification
- Meta Marketing Analytics [Coursera] https://coursera.org/verify/professional-cert/UH7HM8LRG34N
- Hubspot [Hubspot Academy] https://app.hubspot.com/academy/achievements/dp6jhrsq/en/1/neha-singh/hubspot-marketing-software
- Google Analytics for Beginners [Google] https://analytics.google.com/analytics/academy/certificate/_xcdkCtlShSAeU-vUtkybQ 06/2022
- Advanced Google Analytics [Google] https://analytics.google.com/analytics/academy/certificate/U4MJIxKXRrSos314-BT1Ag 06/2022
- Google Ads Beginners [Coursera] https://coursera.org/share/cd34ecd8cdc82871de434259580aad9e 06/2022
- The Fundamentals of Digital Marketing [Google] https:/learndigital.withgoogle.com/link/1tb5mplmosg 09/2020
- 2022 Complete Python Bootcamp From Zero to Hero in Python ude.my/UC-2adac8a1-c4a6-44fa-8bc1-ad10da631152
Awards
Awards
RBC BUSINESS MANAGEMENT PROGRAM AWARD
- Issued by Fanshawe College (Dec 2021)
Timeline
Team Member
Tim Hortons
05.2021 - Current
Marketing Intern
APPFABS INC
04.2021 - 07.2021
Intern
Pokaria Virendra & Association
06.2018 - 07.2018
Fanshawe College of Applied Arts and Technology
Post-Graduation from Business Management
Babasaheb Bhimrao Ambedkar University
Bachelor of Commerce from Commerce
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