Neha Sikka
Brampton,ON
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Heritage India Restaurant
04.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Customer Service Associate
India Curry Mahal Restaurant
08.2021 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Assistant Professor
Khalsa College
04.2016 - 04.2021
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
- Applied innovative teaching methods to encourage student learning objectives.
- Built strong rapport with students through class discussions and academic advisement.
Education
2 Year Certified Course in Project Management - Project Management
Algoma University
Brampton, ON08.2022
Mtech - Computer Science
Punjab Technical University
India09.2016
Bachelor of Technology - Computer Science
Punjab Technical University
Inida06.2014
Skills
Self-motivated, well organized with good time management skills
Strong interpersonal as well as customer service skill
Ability to operate well under pressure
Ability to grasp new concepts quickly
Good written and verbal communication skills
Strong organizational
Timeline
Restaurant Manager
Heritage India Restaurant
04.2022 - Current
Customer Service Associate
India Curry Mahal Restaurant
08.2021 - 03.2022
Assistant Professor
Khalsa College
04.2016 - 04.2021
2 Year Certified Course in Project Management - Project Management
Algoma University
Mtech - Computer Science
Punjab Technical University
Bachelor of Technology - Computer Science
Punjab Technical University
Similar Profiles
James JaslerJames Jasler
President at Heritage Restaurant GroupPresident at Heritage Restaurant Group
Gordon AndresenGordon Andresen
General Manager/Executive Head Chef at Heritage Restaurant & BarGeneral Manager/Executive Head Chef at Heritage Restaurant & Bar
Kyle Van DriesscheKyle Van Driessche
Server/Bartender at Heritage Restaurant & BarServer/Bartender at Heritage Restaurant & Bar
Mario GravaMario Grava
Dispatch Manager at BBS Building ServicesDispatch Manager at BBS Building Services
Ayesha AdnanAyesha Adnan
Cyber Security Analyst Co-op at RBCCyber Security Analyst Co-op at RBC