Neha Sidhu
Calgary,AB
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
6
6
years of professional experience
Work History
Cashier Supervisor
Liquor Store
Calgary, Alberta
11.2021 - Current
- Greeted customers and responded to requests for information.
- Directed and supervised staff performance.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
Medical Office Assistant
Medi Plus Clinic
Calgary, Alberta
08.2023 - 10.2023
- Scheduled appointments for patients via phone and in person.
- Maintained confidentiality of records relating to clients' treatment
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Managed medical records using an electronic health record system.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Customer Service Cashier
Food Restaursant
Calgary, Alberta
04.2019 - 10.2021
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and provided friendly customer service.
Registered Nurse
S.G.L Charitable Superspecialist Hospital
India, Jalandhar
01.2018 - 12.2019
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Conducted intake assessments with patients and relatives to gather case history.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
Education
Medical Office Assistant
BOW VALLEY COLLEGE
Calgary, AB09-2021
Health And Human Services Management
BOW VALLEY COLLEGE
Calgary, AB11-2019
Bachelor of Science - Nursing
S.G.L COLLEGE OF NURSING
INDIA08-2017
Skills
- Complaint Resolution
- Workflow Coordination
- Attention to Detail
- Schedule Maintenance
- Documentation and Reporting
- Staff Training
- Retail Operations
Timeline
Medical Office Assistant
Medi Plus Clinic
08.2023 - 10.2023
Cashier Supervisor
Liquor Store
11.2021 - Current
Customer Service Cashier
Food Restaursant
04.2019 - 10.2021
Registered Nurse
S.G.L Charitable Superspecialist Hospital
01.2018 - 12.2019
Medical Office Assistant
BOW VALLEY COLLEGE
Health And Human Services Management
BOW VALLEY COLLEGE
Bachelor of Science - Nursing
S.G.L COLLEGE OF NURSING
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