Neha Sharma
Windsor
Summary
Dedicated and detail-oriented professional with a strong background in business administration and international business management. Experienced in restaurant operations, quality control, front desk responsibilities, and supervising service-based businesses. Recognized for strong communication, problem-solving, and organizational skills, with a consistent commitment to customer satisfaction and operational excellence.
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist & Supervisor
Appliance Repair Pros
08.2024 - 04.2025
- Oversaw daily office operations and supervised part-time staff.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Coordinated technician dispatch and followed up with customers on service quality.
- Supported inventory tracking and prepared reports for management.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Corresponded with clients through email, telephone, or postal mail.
Quality Control & Front Desk Associate
Hyderabadi Prince Restaurant
03.2024 - 07.2024
- Conducted quality checks for food preparation and service to ensure consistency and hygiene.
- Managed front desk duties including order taking, customer service, and POS operations.
- Maintained coordination between kitchen and serving staff for timely delivery.
- Monitored cleanliness, compliance with safety standards, and efficient restaurant workflow.
- Handled customer complaints professionally, ensuring high satisfaction levels.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Master of Business Administration -
Postgraduate Diploma - International Business Management
Skills
- Communication & Interpersonal Skills
- Team Leadership & Supervision
- Quality Control & Customer Satisfaction
- Front Desk & Office Administration
- Time Management & Multitasking
- Conflict Resolution & Problem Solving
- Microsoft Office & Basic Computer Knowledge
- Business administration
- Customer/Client relations
- Expense reporting
Certification
- CPR & First Aid Certified
Timeline
Receptionist & Supervisor
Appliance Repair Pros
08.2024 - 04.2025
Quality Control & Front Desk Associate
Hyderabadi Prince Restaurant
03.2024 - 07.2024
Postgraduate Diploma - International Business Management
Master of Business Administration -
Similar Profiles
Dustin ZimmermanDustin Zimmerman
Service Technician at All Appliance ProsService Technician at All Appliance Pros
Candi GurwellCandi Gurwell
Business Relations and Process Development Manager at Westside Appliance RepairBusiness Relations and Process Development Manager at Westside Appliance Repair
Gwijeong SongGwijeong Song
Inventory and Logistics Control Manager at US Appliance RepairInventory and Logistics Control Manager at US Appliance Repair
Winston LagboWinston Lagbo
Production Associate at Cleveland-Cliffs IncProduction Associate at Cleveland-Cliffs Inc
Heather J. O'HayreHeather J. O'Hayre
Director at Larimer County Department of Human ServicesDirector at Larimer County Department of Human Services