NEHA SHARMA
Brampton,ON
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Mcdonalds
01.2024 - 03.2024
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
Sales Officer
Hdfc Bank
Kotkapura, Punjab
03.2022 - 12.2023
- Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Used cold calling and networking to sell products and services.
- Promoted products at trade shows across region, connecting with prospects and improving market penetration.
Education
Project Management
Fleming College
Toronto, ON12-2024
Bachelor of Science - Science
Punjabi University College
Jaitu,India08-2020
Skills
- Customer Assistance
- Payment Processing
- Product Recommendations
- Cash Handling
- Time management skills
- Customer Relations
Certification
- Smart Serve
- Food Handler
- Security Gaurd
Languages
English
Professional
Timeline
Cashier
Mcdonalds
01.2024 - 03.2024
Sales Officer
Hdfc Bank
03.2022 - 12.2023
Project Management
Fleming College
Bachelor of Science - Science
Punjabi University College
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