Neha Sharma
Hamilton,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales, Customer service and management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skill, excellent time management and problem solving skill.
Overview
3
3
years of professional experience
Work History
Teacher
Epitome World School
04.2022 - 01.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
HDFC Bank
Customer Care Executive
04.2021 - 03.2022
- Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
- Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
- Sell travellers' cheques, foreign currency and money orders
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Inform customers of available banking products and services to address their needs.
Education
Master of Commerce - Accounting
D.A.V. College
Hoshiarpur, Punjab, India04.2020
Bachelor of Commerce Honour's - Accounting
D.A.V College
Hoshiarpur, Punjab, India04.2018
Skills
- Classroom Management
- Curriculum Implementation
- Lesson Planning
- Positive Role Model and Mentor
- Learning Strategies
- Risk Management
- Customer Service-Oriented
- Administration strength
- Proficient in MS Office
- Data entry proficiency
Timeline
Teacher
Epitome World School
04.2022 - 01.2024
HDFC Bank
Customer Care Executive
04.2021 - 03.2022
Master of Commerce - Accounting
D.A.V. College
Bachelor of Commerce Honour's - Accounting
D.A.V College
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