Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Neha Sameen

Victoria,BC

Summary

Dynamic Senior Consultant with Deloitte, skilled in Salesforce.com and project management. Successfully delivered targeted solutions, enhancing client satisfaction and operational efficiency. Proven ability to analyze complex data and collaborate with cross-functional teams, driving impactful results. Passionate about leveraging technical expertise and effective communication to tackle business challenges.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Consultant

Deloitte
05.2022 - Current
  • Delivered targeted solutions during two onsite deployments to address critical business challenges.
  • Troubleshot complex issues using advanced technical skills to implement effective solutions.
  • Provided prompt, knowledgeable service to resolve customer issues and improve satisfaction.
  • Collaborated with cross-functional teams to meet objectives and tackle product-related concerns.
  • Engaged in ongoing education and advanced training to maintain industry knowledge.

Consultant

Deloitte
09.2019 - 05.2022
  • Collaborated with clients to create targeted action plans for specific challenges.
  • Identified patterns and trends through analysis of complex information from various sources.
  • Assessed existing systems and processes to align with industry best practices for enhanced efficiency.

Senior Software Engineer

Accenture
11.2017 - 09.2019
  • Integrated third-party APIs into existing systems to enhance functionality.
  • Documented software development processes for future reference and improved consistency.
  • Assisted junior developers in debugging code and providing technical support.
  • Implemented new features into existing software solutions, increasing user engagement.

System Engineer

Tata Consultancy Services
09.2014 - 11.2017
  • Installed, configured, and maintained Windows Server operating systems.
  • Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.

Education

Bachelor of Technology (B.Tech.) - electronics and telecommunication engineering

Orissa Engineering College (OEC)
Bhubaneswar
01.2014

higher secondary - math science

Mrs.K.M.P.M Inter college
01.2010

Skills

  • Salesforcecom and Apex programming
  • Data management and SQL
  • Technical documentation and troubleshooting
  • Project management and team collaboration
  • Effective communication skills
  • Visualforce and SOQL
  • Solution design and system analysis

Certification

Salesforce Certified Application Architect
Salesforce Certified Data Architect
Salesforce Certified Sharing and Visibility Architect
Salesforce Certified Platform Developer II
Salesforce Certified Omni Studio Developer
Salesforce Certified Platform Developer I
Salesforce Certified JavaScript Developer I
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified AI Associate
Salesforce Certified Associate

Timeline

Senior Consultant

Deloitte
05.2022 - Current

Consultant

Deloitte
09.2019 - 05.2022

Senior Software Engineer

Accenture
11.2017 - 09.2019

System Engineer

Tata Consultancy Services
09.2014 - 11.2017

Bachelor of Technology (B.Tech.) - electronics and telecommunication engineering

Orissa Engineering College (OEC)

higher secondary - math science

Mrs.K.M.P.M Inter college

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Neha Sameen