NEHA SAHOTA
Brampton
Summary
I hold a Diploma in Social Service Worker - Gerontology and am eager to apply my knowledge and gain hands-on experience in a reputable organization. My goal is to develop a fulfilling career in social services by assisting individuals in need, particularly those with special needs such as dementia and developmental disorders. With strong leadership, communication, and problem-solving skills, I strive to be a valued team member and contribute meaningfully to society.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behaviour support specialist
Safe Management Group
01.2024 - Current
- Provide direct support and intervention for youth with mental health challenges, including trauma and developmental disorders
- Implement individualized behavior support plans to address clients' unique needs and promote positive behaviors
- Utilize crisis intervention techniques to de-escalate challenging situations and ensure the safety of clients and staff
- Conduct behavioral assessments and collaborate with a multidisciplinary team to develop strategies for client success
- Foster a supportive environment through effective communication, advocacy, and person-centered approaches
- Maintain accurate and confidential case documentation and reports
- Ensure compliance with workplace policies, including safety protocols and ethical standards
Supervisor
Coffee Time
08.2023 - 12.2023
- Lead and manage staff performance, providing training and development to improve skills
- Conduct team meetings to enhance workplace communication and resolve challenges
- Oversee daily operations, including cash handling, order management, and customer service
- Experience with POS systems, food preparation, and dietary accommodations
Server & Cook
Shake & Grill
06.2022 - 07.2023
- Managed customer orders, cash handling, and front-of-house operations
- Worked in both Back-of-House (BOH) and Front-of-House (FOH) settings, assisting with food preparation and dietary accommodations
- Specialized in burger preparation and Tandoor section support
Volunteer
DHAM Foundation (NGO)
09.2018 - 09.2021
- Assisted in providing services for elders and young children
- Worked closely with the foundation president to address community issues
- Recognized three times for commitment and selfless service
Education
Diploma -
Social Service Worker - Gerontology
Skills
- Leadership
- Communication
- Problem-solving
- Behavioral assessment
- Positive reinforcement
- Multitasking
- Documentation and reporting
- Time management
- Safety procedures
Certification
- Diploma in Social Service Worker - Gerontology
- Crisis Intervention Training
- CPR & First Aid
- WHMIS (Workplace Hazardous Materials Information System)
- Food Safe Handling
- Smart Serve
- Vulnerable Sector Check
Languages
English
Punjabi
Hindi
Timeline
Behaviour support specialist
Safe Management Group
01.2024 - Current
Supervisor
Coffee Time
08.2023 - 12.2023
Server & Cook
Shake & Grill
06.2022 - 07.2023
Volunteer
DHAM Foundation (NGO)
09.2018 - 09.2021
Diploma -
Social Service Worker - Gerontology
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