Neha Roy
North Vancouver,BC
Summary
Customer-centric product leader with a demonstrated history of successfully shipping high-quality features with a trusted expertise on translating customer needs into innovation and result-driven strategies.
Overview
11
11
years of professional experience
Work History
Senior Product Manager
Appdirect
06.2022 - Current
- Leading the Marketplace growth and monetization initiatives such as purchase flow and checkout experience for resellers
- Develop the roadmap and overall direction for onboarding & engagement experience for subscription-based cloud products
- Building the capabilities to sell, buy, provision and bill Microsoft productivity applications and Azure.
- Reduced the friction in the platform by launching instant provisioning of the customers in less than 50 seconds
- Define the product vision and produced detailed product requirements for design and software development teams, and drive feature development from production to Seller adoption
Product Manager
Comcast
07.2018 - 06.2022
- Led the Big Data team to gather requirements and define the roadmap of the Video streaming and Home products
- Managed the Data Quality framework to measure the quality and completeness of the streaming data products
- Collect the customer feedback & analyze the pain points to comprehensively capture their needs and productize it
- Defined key initiatives to optimize first-time user flow on Comcast Smart TV to quickly access the contents
- Led metadata integration of new applications, such as Netflix & Disney+, on XClass TV
- Prioritized feature development and bug fixes based on perceived customer value, metrics, and release planning constraints
Business Analyst
Inovalon
06.2016 - 01.2018
- Led the core capability to redesign and consolidate data processing of online loads of Healthplan data for risk scoring
- Launched the Optical Character recognition/NLP product which improved the medical review process by 40%
- Defined process flows and prototypes and designed business logic for the new modules to redesign platform for Medical record
- Led products roadmap development with prioritization of features helping the engineering with short/long-term goals
Customer Project Manager
Ericsson
05.2015 - 05.2016
- Performed data analysis for portfolio management and transformed them into dashboards and aggregated reports using Tableau
- Designed an automation tool using Excel API providing solution to plan resource utilization and is used by 30+ Managers
- Designed a framework to modify sales & delivery process helping project managers perform integrative project planning
Technical Business Analyst
DXC Technology
08.2010 - 07.2014
- Developed Healthcare IT solutions and offering products and services across all advanced healthcare sectors in Denmark
- Enhanced product quality by identifying and resolving issues assisting global teams with Regression, load testing and UAT
Education
Master of Science - Management Information Systems
University of Texas At Dallas
Dallas05.2016
Bachelor of Science - Computer Science Engineering
Indira Gandhi Delhi Technical University
Delhi05.2010
Skills
- Experience in reporting and monitoring tools: Cloudwatch, Splunk, Tableau, Advanced Excel, SSRS, Power BI, SSRS, SAS
- Database Systems: SQL Server, Oracle, MongoDB, Redis, Aurora, S3
- Big Data Platforms and systems: AWS, Databricks, Hive, Spark, Parquet, Presto, Avro
- Expert in Product Management and Business Analysis tools: JIRA, Visio, Smartsheet and ProductPlan
Timeline
Senior Product Manager
Appdirect
06.2022 - Current
Product Manager
Comcast
07.2018 - 06.2022
Business Analyst
Inovalon
06.2016 - 01.2018
Customer Project Manager
Ericsson
05.2015 - 05.2016
Technical Business Analyst
DXC Technology
08.2010 - 07.2014
Master of Science - Management Information Systems
University of Texas At Dallas
Bachelor of Science - Computer Science Engineering
Indira Gandhi Delhi Technical University
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