Neha Rana
Surrey
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
WESTERN PACIFIC TRANSPORT
07.2023 - 06.2024
- Provide administrative support to ensure efficient operations
- Reception duties with an approachable, friendly demeanor
- Management of office supplies
- Assisting the Accounting department when required
- Additional basic administrative duties as required by managers
- Sorting driver paperwork
- Data entry
- Accounts Receivable Duties
OFFICE ADMINISTRATOR
FEATHER BUILDING MAINTENANCE LTD
01.2021 - 06.2024
- Assist and support the manager in day-to-day business operations
- Customer service support and troubleshooting
- Addressing/Replying to clients, employees, and customers while via email or on the phone
- Create and update records ensuring accuracy and validity of information
- Resolve office related malfunction and respond to request and issues
- Provide administrative support and any other admin work as needed
Shift Supervisor
Domino's Pizza
01.2022 - 06.2022
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ordered new supplies and food to maintain service levels.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
Shift Manager
Pizza Hut
07.2021 - 11.2021
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
Project Management -
Sault College of Applied Arts and Technology
Sault Ste. Marie, ON04.2021
BBA - Business Administration
Kurukshetra University
Haryana, India 05.2018
Skills
- Strong Communication Skills
- Technical Skills
- Leadership & Management
- Customer & Client Service
- Organizational & Administrative Skills
- Financial & Budgeting
Accomplishments
- Fundamentals of Digital Marketing by Google Digital Unlocked
- Completed BBA Internship Training at RSWM Limited
- Participated in Group Dance at Kurukshetra University Zonal Youth Festival
- Participated in National Environment Awareness Camping
- Participated in The Haryana State Bharat Scouts & Guides
Languages
English
Hindi
Punjabi
Timeline
ADMINISTRATIVE ASSISTANT
WESTERN PACIFIC TRANSPORT
07.2023 - 06.2024
Shift Supervisor
Domino's Pizza
01.2022 - 06.2022
Shift Manager
Pizza Hut
07.2021 - 11.2021
OFFICE ADMINISTRATOR
FEATHER BUILDING MAINTENANCE LTD
01.2021 - 06.2024
Project Management -
Sault College of Applied Arts and Technology
BBA - Business Administration
Kurukshetra University
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