Neha Patel
Waterloo,ON
Summary
Personable Drive-Thru Cashier multi-tasks drive-thru line while managing friendly interaction with customers and serving quick-serve food items. Accurately manages orders and collects money to reduce long wait times. Demonstrates high level of customer service while working under pressure in fast-paced team-oriented environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple customers simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Drive-Thru Cashier
A & W Fast Food Restaurant
01.2024 - 03.2024
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Developed strong communication skills while interacting with diverse clientele daily.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Balanced cash drawer at beginning and close of shift.
Cashier, Customer Service
Zudio
03.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
IBM - Business
Conestoga College
Kitchener, ON08.2025
Skills
- Kitchen Support
- Quality Control
- Payment handling
- Order Fulfillment
- Order Verification
- Food Service
- Menu Memorization
- Cash Handling
- Excellent Communication
- Customer Service
- Cleaning and sanitation
- Customer Assistance
Timeline
Drive-Thru Cashier
A & W Fast Food Restaurant
01.2024 - 03.2024
Cashier, Customer Service
Zudio
03.2023 - 10.2023
IBM - Business
Conestoga College
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