Neha Neha
New Westminster,BC
Summary
I am seeking an entry-level position To begin career in a high-level professional environment. To secure employment with a reputable company, where can utilize my skills and business studies background to the maximum. Seeking a challenging career with an MNC. Handles team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner was successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.
Overview
7
7
years of professional experience
Work History
Manager
Sharad Graphics
01.2017 - 01.2021
- Oversee day-to-day operations
- Maintain and optimize expenses (employee conflicts, profits decline)
- Prepare regular reports for Upper management
- Evaluate and improve operations.
Crew Member
BURGER KING
05.2021 - 12.2022
- Consistently provided fast, fun, and friendly service to our guests
- Prepared and stored food ingredients according to food safety protocols
- Assembled food and beverage orders and checked for accuracy
- Maintained a clean and safe work and dining environment at all times
- Served guests courteously and quickly with an enthusiastic attitude
- Operated a cash register and maintained a neat and well-stocked work area.
Crew Member
Church’s chicken
05.2023 - Current
- Receives orders, processes payments, and responds appropriately to customer issues
- Verifies the accuracy of guest’s orders
- Unload and stock inventory items as needed
- Perform duties at multiple workstations
- Follow church’s uniform and grooming standards and policies.
Education
High school education -
Shifaly international school
12.2016
Bachelor's degree in Business Administration (BBA) -
Gulzar Group of Institutes
05.2019
Associates of Arts -
Coquitlam College
04.2024
Skills
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Flexible Schedule
- Integrity and Honesty
- Safety awareness
- Drive-Thru Operations
- Food Preparation
- Complex Problem-Solving
- Visual Communication
- Telephone Etiquette
- Salesmanship
- Influencing skills
- Inventory Counts
- Adaptability and Flexibility
- Cleaning and organization
- Collaboration and Teamwork
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Crew Member
Church’s chicken
05.2023 - Current
Crew Member
BURGER KING
05.2021 - 12.2022
Manager
Sharad Graphics
01.2017 - 01.2021
High school education -
Shifaly international school
Bachelor's degree in Business Administration (BBA) -
Gulzar Group of Institutes
Associates of Arts -
Coquitlam College
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