NEHA MITTAL
Courtenay,BC
Summary
Dynamic professional with a strong background in event coordination and cake decoration. Proven ability to enhance customer experiences through exceptional communication and attention to detail. Adept at leveraging social media for promotion and generating leads, consistently delivering successful outcomes in fast-paced environments. I am always open to learn and adapt new skills and learnings that gives me an opportunity to enhance growth in my career.
Overview
7
7
years of professional experience
Work History
Cake Decorator
Thrifty Foods
10.2023 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Event Coordinator
GO BANANAS
08.2021 - 06.2023
- Generated leads through targeted outreach efforts and participation in industry events.
- Managed complex events, ensuring seamless execution and positive customer experiences.
- Coordinated with vendors to secure competitive pricing and timely delivery of services.
- Leveraged social media platforms effectively to promote upcoming events, driving increased attendance rates.
- Used consultative sales approach to understand and meet customer needs.
TEACHER
ST PAUL'S HIGH SCHOOL
07.2018 - 03.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Education
MBA - EVENT MANAGEMENT
NAEMD
INDIA05-2016
Bachelor of Commerce - Accounting And Finance
MOHANLAL UNIVERSITY
INDIA06-2014
Skills
- Strong communication skills
- Cake decoration
- Continuous learning and adaptation
- Social media promotion
- Attention to detail
- Customer service
- Critical thinking
Languages
English
Timeline
Cake Decorator
Thrifty Foods
10.2023 - Current
Event Coordinator
GO BANANAS
08.2021 - 06.2023
TEACHER
ST PAUL'S HIGH SCHOOL
07.2018 - 03.2020
MBA - EVENT MANAGEMENT
NAEMD
Bachelor of Commerce - Accounting And Finance
MOHANLAL UNIVERSITY
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