Summary
Overview
Work History
Education
Skills
Timeline
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Neha Mandal

Calgary

Summary

Results-driven Engineering Leader with over 14 years of experience working in and leading high-velocity engineering teams to break down complex challenges into simple solutions. Proven track record in driving product development from concept to market, optimizing efficiency, and fostering a culture of continuous and iterative development and release.

Overview

15
15
years of professional experience

Work History

Delivery Manager

GroupBy Inc
04.2022 - 05.2023
  • Championed and directed cross-functional engineering teams to conceive, develop and deliver an MVP for our flagship web application in a condensed timeline of 6 months.
  • Iteratively improved the product based on user feedback and data analytics, leading to a 30% increase in user engagement within the first 3 months.
  • Pioneered and built an analytics dashboard in Looker to strategically visualize the project’s outcome to clients, resulting in increased client engagement and 2 key client renewals.
  • Implemented best Scrum practices, and demonstrated efficient communication methodologies using asynchronous communication and leveraged tools like Miro and lucid charts for visual representations to achieve high-velocity iterative sprint developments in a geographically distributed team.
  • Supported the team following a hands-on approach – participated in the on-call support rotation, acted as the first line of troubleshooting in the triage process and complex issue deep dive.
  • Recruited and led a team of 6 engineers with diverse geographic and technical backgrounds and conducted regular 1:1s to coach, elicit and provide insightful career feedback.
  • Spearheaded the development and implementation of a structured onboarding process for new engineers, ensuring a seamless transition into the organization and team.
  • Collaborated with the SRE team to introduce efficient DevOps practices and optimized automation via Terraform scripts – Significantly improved developer lead times and team confidence.
  • Partnered with Product Managers, Sales & Operations & UX teams to deliver a product forward roadmap resulting in OKR alignments across teams.

Backend Engineer

League
07.2021 - 04.2022
  • Designed and developed ‘Customer Enrollment Insights’ dashboard in Looker, increasing client engagement by 45%.
  • Reduced the production tickets by 30% in 6 months by developing and empowering the operations team with self-serve api(s) written in Go lang.
  • Participated in peer code reviews and promoted compliance with best software development practices.
  • Collaborated with Product, UX and Operations teams to contribute to the engineering road map, to strategically include feature requests, bugs fixes and tech debts.
  • Efficiently onboarded new engineers to form the backend team - Technically and culturally.

Java Programmer / Project Technical Lead

Cole International
08.2013 - 06.2021
  • Have hands-on experience in all phases of the SDLC that includes Requirement Analysis, Design, Coding, Testing, Implementation and Maintenance of web applications.
  • Designed and developed web applications using Spring MVC framework.
  • Implemented RESTful services using OAuth for authentication and authorization in web applications.
  • Mentored and coached Junior engineers in the team as a Tech Lead

Senior Software Developer

CSC
08.2006 - 04.2012
  • As an onsite-project Lead , led an offshore team of 7 engineers from the client location in Los Angeles, to design & deploy web applications using the MVC Architecture.
  • Worked with project stakeholders – Business, Development, QA teams to re-design an existing web application into a project dashboard, thus enhancing performance by 30%
  • Held progressive roles as a JAVA programmer, Senior programmer and Project Lead.

Education

Bachelor of Technology - Chemical Engineering

National Institute of Technology, Tiruchirappalli
India
04.2006

Skills

  • JAVA, Golang, SQL, Nodejs, C
  • MySQL, PostgreSQL, MongoDB
  • OAuth, RESTful, Microservices
  • Git, svn
  • Agile, SCRUM, CI/CD, Waterfall
  • JIRA, Asana, Miro, Kibana, Figma
  • GCP
  • Public Keynote Speaker

Timeline

Delivery Manager

GroupBy Inc
04.2022 - 05.2023

Backend Engineer

League
07.2021 - 04.2022

Java Programmer / Project Technical Lead

Cole International
08.2013 - 06.2021

Senior Software Developer

CSC
08.2006 - 04.2012

Bachelor of Technology - Chemical Engineering

National Institute of Technology, Tiruchirappalli

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Neha Mandal