Neha-Diya Murthi
Edmonton,AB
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Receptionist
Wolfe Cadillac
05.2023 - 10.2023
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced incoming call response time by implementing an effective call routing system.
Receptionist
Wolfe Chevrolet
03.2023 - 10.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Sales Associate
Bath And Body Works, Limited Brands
11.2022 - 01.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
High School Diploma -
Archbishop O'Leary
Edmonton, ABSkills
- Clerical Support
- Data Entry
- Office Management
- File Management
- Scheduling
- Greeting and Seating Clients
- Customer Service
- Multitasking
- Billing and Invoicing
- Payment Processing
Timeline
Receptionist
Wolfe Cadillac
05.2023 - 10.2023
Receptionist
Wolfe Chevrolet
03.2023 - 10.2023
Sales Associate
Bath And Body Works, Limited Brands
11.2022 - 01.2023
High School Diploma -
Archbishop O'Leary
Similar Profiles
Shayla De GroenShayla De Groen
Receptionist at Wolfe Cadillac EdmontonReceptionist at Wolfe Cadillac Edmonton
Cayden SmithCayden Smith
Lawn Mower at Andrew Smith, Lisa Wolfe, Oma WolfeLawn Mower at Andrew Smith, Lisa Wolfe, Oma Wolfe
Isaac WolfeIsaac Wolfe
Merchandise Handler at Wolfe DistributingMerchandise Handler at Wolfe Distributing