Neha Bulsara
Maple,ON
Summary
Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Tim Hortons
01.2004 - 01.2020
- Followed Tim Hortons standards and guidelines when preparing product for customer
- Prepared food, sandwiches, bagels, and accompaniments as required following the order monitor to ensure accuracy of each order
- Conducted point of sale (POS) duties including greeting customers at cash register, quickly processing payments ensuring correct change is given
- Resolved customer concerns and complaints in a friendly manner
- Helped support speed of service target by working quickly and efficiently to fill orders and meet guest needs
- Maintained a clean working environment and assisted with cleaning activities
- Enhanced the guest experience through friendly attitude and attentive behavior
- Monitored inventory and ensured that all food supplies and other restaurant essentials are adequately stocked
- Assisted co-workers in setting up and breaking down stations as designated by the manager.
Education
Bachelor of Arts -
South Gujarat University
01.1999
Skills
- PPE use
- Interpersonal Communication
- Decision-Making
- Excellent Communication
- Customer Relations
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Organizational Skills
- Critical Thinking
- Organization and Time Management
Personal Information
Title: FOOD SERVICES WORKER
Training
Food Handlers Certificate, 2021, Woodbridge, ON
Certification
Food handler certificate
Timeline
Cashier/Customer Service
Tim Hortons
01.2004 - 01.2020
Bachelor of Arts -
South Gujarat University
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