Neha Bhadran
Burnaby,BC
Summary
Experienced administrative professional skilled in reception, office coordination, and customer service. Seeking the Receptionist and Office Coordinator role at YVR to bring my organizational strengths, professional demeanor, and dedication to supporting an efficient, welcoming workplace.
Overview
3
3
years of professional experience
Work History
Administrative Associate
SGS Canada
Vancouver, British Columbia
12.2022 - 09.2024
- Welcomed visitors, managed calls, and provided excellent first-contact service in person, and over the phone.
- Coordinated incoming and outgoing mail, processed tender documents on time, and organized courier services.
- Ensured smooth office operations by managing supplies, and handling equipment repairs promptly.
- Provided support to teams for document preparation, data entry, and accurate record maintenance.
- I booked meeting rooms, arranged logistics, and organized catering as needed for meetings and events.
- Managed monthly billing and invoicing, maintaining accurate accounts, and confidential records.
Customer Service and Office Administrator
Assicurazioni Generali
Mumbai, India
05.2021 - 09.2022
- Served as the primary receptionist, welcoming visitors and managing inquiries with a customer-first approach.
- Coordinated mail distribution and maintained organized office documentation for quick access.
- Assisted with booking meeting spaces, setting up logistics, and ensuring readiness for all events.
- Maintained office equipment, addressed issues, and coordinated repairs with vendors as needed.
- Entered and managed data accurately for various departments, supporting efficient operations.
Education
MBA - Marketing
University Canada West
Vancouver03-2024
Skills
- Professional, organized, and attentive to detail in all front-office interactions
- Skilled in document handling, data entry, and maintaining office protocols
- Strong people skills, with a customer-centric approach to managing inquiries, and supporting team goals
- Proficient in MS Office (Excel, Word), and other office management tools
- Efficient at balancing tasks, prioritizing under pressure, and keeping a well-ordered workspace
Accomplishments
- Recognized by management for excellent visitor engagement and prompt responses to inquiries, ensuring a positive and welcoming experience for clients and partners.
- Maintained precise data entry and record-keeping across departments, helping reduce discrepancies by 10% and supporting smooth inter-departmental operations.
Availability
- Available to start immediately. Open to full-time position and flexible with scheduling interview as required.
Timeline
Administrative Associate
SGS Canada
12.2022 - 09.2024
Customer Service and Office Administrator
Assicurazioni Generali
05.2021 - 09.2022
MBA - Marketing
University Canada West
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