A hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Willingness to take on added responsibilities and ready to help the team achieve company goals.
Hi, I’m
Neha Bansal
New Westminster,BC
Summary
Overview
13
years of professional experience
Work History
Guess Canada
Sales Associate
10.2022 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Sigma Auto Pvt Ltd
Office Administrator
04.2019 - 08.2022
Job overview
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeted visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Trained new employees on administrative procedures, company policies, and performance standards.
- Assisted with coordination and hosting of company events.
- Assisted upper management by coordinating travel plans, coordinating a special event, and taking meeting minutes.
Nepal Travel Agency
Sales and Operations Manager
10.2016 - 04.2019
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Managed administrative functions such as billing, expense, and commission tracking.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Shree Automobiles
Office Assistant
05.2011 - 10.2016
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling a range of routine and special requirements.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Karigiri
Salesperson
03.2009 - 02.2011
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Displayed merchandise by arranging it in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Tribhuwan UniversityKathmandu, Nepal
BBA from Management
2009
University Overview
Skills
- Guest Relations
- Sales Expertise
- Adapt to Diverse Groups
- Multitasking Strengths
- Customer Service
- Listening Skills
- Verbal and Written Communication
- Good Telephone Etiquette
- Teamwork and Collaboration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Timeline
Sales Associate
Guess Canada
10.2022 - Current
Office Administrator
Sigma Auto Pvt Ltd
04.2019 - 08.2022
Sales and Operations Manager
Nepal Travel Agency
10.2016 - 04.2019
Office Assistant
Shree Automobiles
05.2011 - 10.2016
Salesperson
Karigiri
03.2009 - 02.2011
Tribhuwan University
BBA from Management
Similar Profiles
Manpreet Kaur JassalManpreet Kaur Jassal
Sales Associate at Guess CanadaSales Associate at Guess Canada
Hymelle N'doudyHymelle N'doudy
General Store Manager at Guess CanadaGeneral Store Manager at Guess Canada
Parise SamsonParise Samson
Omnichannel Key Account Manager at L'Oreal CanadaOmnichannel Key Account Manager at L'Oreal Canada
SABARI RAJSABARI RAJ
Restaurant Cashier/Server Assistant at Indian KitchenRestaurant Cashier/Server Assistant at Indian Kitchen
Kawaljeet SinghKawaljeet Singh
Restaurant Server and Bar Tender Worker at Amrit Catering FoodRestaurant Server and Bar Tender Worker at Amrit Catering Food