NEHA
Burnaby,BC
Summary
A proactive IAM professional with 5+ years of experience in Identity and Access Management, specializing in Active Directory, security hardening, and end-to-end process transformation. Proven ability to act as a liaison between business and technical teams, with strong skills in critical thinking, problem-solving, and automating security and administration tasks. Adept at leading access governance and driving compliance within Agile environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Application Support Engineer (IAM Focus)
Wipro
03.2020 - 08.2023
Acted as a key liaison between global business units and the IAM delivery team, supporting process transformation and change management for identity services.
- Process Transformation & Analysis:
Conducted process analysis and mapping for the onboarding of 15+ critical applications (including SAP and Workday) to the Saviynt IAM platform, reducing manual access request handling by 30%.
Performed impact and risk analyses for changes to access control matrices, ensuring alignment with the Tiered Administration Model and least privilege principles. - Active Directory Management & Security:
Managed and secured the AD environment, including the design of Organizational Units (OUs) and Group Policy Objects (GPOs) for over 10,000 users.
Strengthened the AD security posture by implementing Fine-Grained Password Policies (FGPP) and contributing to a CIS-based hardening initiative that closed 50+ identified vulnerabilities. - Access Governance & Compliance:
Led quarterly access certification campaigns for 200+ roles, improving compliance adherence from 85% to 98% and ensuring readiness for SOX audits.
Automated user access reviews and reporting by creating SQL scripts, cutting manual validation time by 10 hours per campaign. - Leadership & Collaboration:
Mentored a team of 2 junior engineers on AD security concepts and IAM platform administration, fostering a culture of proactivity and continuous improvement.
Recognized with the Illumina Award for outstanding contribution during the transition from a legacy system (CAMP) to Saviynt, by ensuring a seamless, well-documented, and controlled cutover.
IT Security Specialist
300plus Innovation Solutions
09.2019 - 03.2020
Supported IAM governance and the integration of directory services within the corporate IT ecosystem.
- Managed user lifecycle operations in Active Directory and Office 365, ensuring timely provisioning and de-provisioning.
- Assisted in the integration of PingCastle for AD security analysis, helping to identify and prioritize security risks.
- Collaborated with the IT team to document and improve RBAC models for key business applications
XIS Technician
DXC Technologies
05.2016 - 08.2019
Gained foundational experience in IT support and access management processes.
- Handled frontline access requests and troubleshooting for internal systems.
- Participated in account reconciliation projects to maintain data integrity across AD and mainframe systems.
Education
Post Degree Diploma - N/W Technology Administration & security
Vancouver Community College
01.2025
MBA Tech. ECE (MBA + BTech in ECE) - undefined
BPS Women University
01.2015
Diploma in ECE (High School Diploma) - undefined
HIT Sonipat
01.2011
Skills
- IAM & Directories: Active Directory (ADDS, ADFS, GPO, OU), Azure AD / Entra ID, Saviynt, SailPoint, PAM, RBAC
- Security & Protocols: LDAP, Kerberos, NTLM, SAML, OAuth, MFA, ACL/ACE, AD Hardening, NIST Standards
- Platforms & Tools: Windows Server, AWS, ServiceNow, JIRA, Confluence, SQL, SAP, Workday
- Methodologies: Agile (Scrum, Kanban), ITIL, Business Process Modeling (BPMN), Change Management
Accomplishments
- Illumina Award for outstanding contribution in Audit during the transition from CAMP to SAVIYNT in WIPRO
- Active participant in Wipro curricular activities, including skit performances.
Languages
English
Hindi
Punjabi
Certification
- Introduction to Cybersecurity Tools & Cyber Attacks by IBM and offered through Coursera
- Fortinet Certified Associate Cybersecurity
- Information Systems Auditing, Controls and Assurance by the Hong Kong University of Science and Technology and offered through Coursera.
- Fortinet FortiGate 7.4 Operator
- Introduction to the Threat Landscape 2.0
Timeline
Application Support Engineer (IAM Focus)
Wipro
03.2020 - 08.2023
IT Security Specialist
300plus Innovation Solutions
09.2019 - 03.2020
XIS Technician
DXC Technologies
05.2016 - 08.2019
MBA Tech. ECE (MBA + BTech in ECE) - undefined
BPS Women University
Diploma in ECE (High School Diploma) - undefined
HIT Sonipat
Post Degree Diploma - N/W Technology Administration & security
Vancouver Community College