Neha
Mississauga,ON
Summary
Professional store supervisor with proven track record in store management and team leadership. Adept at optimizing store operations, driving sales, and enhancing customer satisfaction. Strong focus on fostering collaborative environments, adapting to dynamic retail needs, and ensuring reliable and efficient performance. Skilled in inventory management, employee training, and customer service excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Supervisor
SUBWAYRestaurants
02.2022 - Current
- Supervised daily operations by directing customer service, inventory and sales operations .
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels.
- Managed cash handling processes accurately to maintain financial integrity within the store's daily transactions, and related forms like WISR.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Researched issues to obtain appropriate answers to customer inquiries.
Security Guard
CSI Security Services
01.2023 - 05.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Ontario College Diploma - Hospitality Hotel And Restaurant Management(HHRP)
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04-2023
Senior High School - Science - Medical
Akal Academy Bilga
Punjab, India04-2020
Skills
- Inventory management
- Customer service
- Shift scheduling
- Staff supervision
- Multitasking and organization
- POS terminal operation
- Cash management
- Documentation and reporting
Languages
English
Punjabi
Hindi
Certification
Food Handler Certificate
Food Handler Certificate.
Certificate is equivalent to FS1 that is recognized across Canada and accepted by all health departments.
Timeline
Security Guard
CSI Security Services
01.2023 - 05.2023
Store Supervisor
SUBWAYRestaurants
02.2022 - Current
Food Handler Certificate
Ontario College Diploma - Hospitality Hotel And Restaurant Management(HHRP)
Cambrian College of Applied Arts And Technology
Senior High School - Science - Medical
Akal Academy Bilga
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