Neha
Mississauga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SECURITY GUARD
Paladin Security (Toronto Pearson Airport)
01.2024 - Current
- Conduct regular patrols of taxi and limo areas to ensure safety and security.
- Scooper patroling.
- Provided excellent customer service by responding promptly to customer complaints and questions in a professional manner.
- Applied conflict resolution techniques when disputes arose between customers or staff members
- Used tactful diplomacy when handling difficult conversations with customers
- Monitored entry-exit activity, allowing only authorized personnel to enter facility
- Protected property and staff by maintaining safe and secure environment.
SECURITY GUARD
Logixx Security
03.2023 - 12.2023
- Interacted with visitors and employees in a professional manner
- Interacted professionally with visitors, staff, vendors, and other individuals on site
- Performed regular patrols of assigned areas to ensure safety and security protocols were followed
- Observed areas for signs of crime or disorder and investigated disturbances
- Reacted quickly to suspicious activities and events to prevent and isolate potential dangers
- Provided employees and visitors with proper company-issued identification, maximizing security.
SECURITY GUARD
IGuard 360
04.2022 - 02.2023
- Reduced incidences of theft by implementing effective access control measures
- Responded to emergencies promptly, ensuring the safety of all individuals on site
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately
- Responded quickly to incidents and assessed active situations for security concerns
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility
- Wrote detailed reports of all security breaches and investigations
- Investigated suspicious activities and persons to maintain security of premises
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Education
DIPLOMA IN SUPPLY CHAIN MANAGEMENT -
Mohawk College
01.2023
DIPLOMA IN HUMAN RESOURCES MANAGEMENT -
Niagara College
01.2022
Skills
- Emergency Response
- Safety and Security
- Bag Screenings
- Customer Satisfaction
- Passenger Screening
- Smoke Alarms
- Customer Inquiries
- CPR Certified
Certification
CPR
Timeline
SECURITY GUARD
Paladin Security (Toronto Pearson Airport)
01.2024 - Current
SECURITY GUARD
Logixx Security
03.2023 - 12.2023
SECURITY GUARD
IGuard 360
04.2022 - 02.2023
DIPLOMA IN SUPPLY CHAIN MANAGEMENT -
Mohawk College
DIPLOMA IN HUMAN RESOURCES MANAGEMENT -
Niagara College
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