Negin (zahra) Haghany
Bank customer service
Richmond Hill,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
10
years of professional experience
Work History
Salesperson
Laura store
Richmond Hill, ON
03.2023 - Current
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Contacted new and existing customers to outline benefits of products.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Presented products and services to prospective and existing customers to meet client needs.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Customer Sales Assistant
Hudson Bay company
Richmond Hill, ON
11.2022 - 01.2023
- Responded to customer questions about products and services.
- Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payment.
Bank Teller
BANK MELLI
TEHRAN, IRAN
01.2014 - 01.2015
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Welcomed customers and offered pleasant service during entire transaction.
- Explained bank services, financial products and applicable fees to customers.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Education
Diploma - Business Mananagement
CDI COLLAGE
NORTH YORK10.2022
Skills
- Sales Presentations
- Customer Care
- Sales Management
- Cash Counting
- Customer Relationship Management
- Teller Support
- Relationship selling
- Customer care
- Negotiation
- Network development
- Interpersonal communication skills
- Client Service
Languages
Persian
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salesperson
Laura store
03.2023 - Current
Customer Sales Assistant
Hudson Bay company
11.2022 - 01.2023
Bank Teller
BANK MELLI
01.2014 - 01.2015
Diploma - Business Mananagement
CDI COLLAGE
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