Negin Taghizadeh

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card and check transactions to complete customer purchases.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
• Implemented loss prevention strategies, reducing incidents of theft and shrinkage in the store.
• Collaborated closely with the management team to identify areas of improvement within the customer service department.

• Preparation of monthly, quarterly and annual financial reports and working papers;

• Monthly bank reconciliations;

• Preparation of Annual budget and reforecasting;

• Cash analysis and distributions to owners;

• Research and assess all vendor payments to ensure they are properly coded prior to payment;

• Analyze and prepare HST filings as necessary, including all supporting schedule;

• Present formal revenue and expense variance explanations on a monthly basis in conjunction with property management;

• Work with Accounts Receivable, Accounts Payable, Tax, Finance and Legal Departments to obtain necessary information for the completion of financial statements;

• Analyze and prepare depreciation and fixed asset schedules on a monthly basis;

• Monitor, analyze and report on capital expenditure programs;

• Liaise with intercompany departments;

• Other duties as assigned.

• Strong attention to detail and ability to manage deadlines;

• Good communication skills