Negin Tabaraki
Toronto,ON
Summary
Proven Digital Marketing Consultant with a track record of exceeding sales targets at HUGO BOSS through exceptional customer service and care, and strategic sales analytics. Skilled in team collaboration and leadership, adept at driving digital transformation and ensuring client satisfaction by delivering impactful campaign results. Demonstrates a keen attention to detail and effective communication, optimizing operations and client success.
Overview
4
4
years of professional experience
Work History
Digital Marketing Consultant
WebHealth network media
Toronto, ON
06.2024 - Current
- Assist with client coordination for display, video, and native campaigns for clients such as Sanofi, Verity, Quest Diagnostics, etc.
- Review digital creative assets to ensure the creative adheres to technical specifications.
- Create RFPs and decks, client communication, and supporting sales reps with client requests.
- Assist with monitoring campaigns to ensure full delivery and that client KPIs are met.
- Make sure regular reporting on campaign performance is being shared with clients.
Key Holder
HUGO BOSS
North York, ON
05.2022 - 03.2024
- Delivering personalized customer service to high-end clientele, ensuring an exceptional customer interaction experience.
- Maintaining a high level of customer satisfaction through attentive service and tailored recommendations.
- Consistently meeting and exceeding sales targets and KPIs, contributing to overall store performance.
- Implementing effective sales techniques to upsell products, capture higher UPT, and boost revenue.
- Leveraging CRM tools to maintain detailed records of customer interactions and preferences.
- Identifying potential opportunities for territory growth by staying on top of industry trends.
- Addressing customer inquiries and resolving complaints effectively, ensuring customer retention and loyalty.
- Coached staff on strategies to enhance performance and improve customer relations.
Sales Supervisor
ALDO
Vaughan, ON
02.2021 - 03.2022
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Assisted in developing pricing strategies based on market research data and competitor analysis.
- Identified potential opportunities for new business development activities.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Developed and implemented sales strategies to increase customer base.
Education
Master of Science - Computer Science
Ontario Tech University
Oshawa, ON04-2024
Bachelor of Science - Electrical Engineering
Khaje Nasir Toosi
Tehran, Iran06-2021
Skills
- Team working
- Decision-making
- Operation Management
- Excellent interpersonal skills
- Digital Transformation
- Leadership and management
- Time Management
- Effective communication
- Attention to Details
- Sales analytics
- Customer service and care
Timeline
Digital Marketing Consultant
WebHealth network media
06.2024 - Current
Key Holder
HUGO BOSS
05.2022 - 03.2024
Sales Supervisor
ALDO
02.2021 - 03.2022
Master of Science - Computer Science
Ontario Tech University
Bachelor of Science - Electrical Engineering
Khaje Nasir Toosi
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