Hi, I’m
Negin Safarifard
Toronto,ON
Summary
Experienced host and skilled barista with a passion for providing exceptional customer service and creating a welcoming atmosphere. Demonstrated ability to manage front-of-house operations, greet and seat guests, and ensure a smooth dining experience. Proficient in preparing and serving a variety of high-quality beverages, including espresso-based drinks and specialty brews. Possess excellent interpersonal and communication skills, adept at building rapport with customers and working effectively in a team-oriented environment. Committed to delivering an outstanding guest experience while maintaining a clean and organized workspace.
Overview
3
years of professional experience
1
Certification
Work History
MOXIE'SToronto, ON
Host
03.2023 - 07.2023
Job overview
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered phones promptly to record and confirm reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Lamiz Isfahan, Iran
Barista Shift Lead
05.2020 - 10.2022
Job overview
- Greeted guests with pleasant smile and superior customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained strong knowledge of coffee by participating in workshops, conferences and online education classes.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Recommended pastries and sandwiches to pair with customers' beverages.
Education
George Brown CollegeToronto, ON
MBA from Business Administration
04.2025
AzarmIran
High School Diploma
07.2019
Skills
- Up-Selling
- Speedy and Efficient
- Friendly and Outgoing
- Coffee Expertise
- latte art
- Reservation Management
- Team Collaboration
- Safe Food Handling
Languages
French
Limited
Persian
Native/ Bilingual
Certification
- Barista and brewing skill level 1 , Vocational training - 2022
Timeline
Host
MOXIE'S
03.2023 - 07.2023
Barista Shift Lead
Lamiz
05.2020 - 10.2022
George Brown College
MBA from Business Administration
Azarm
High School Diploma
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