NEGIN REZAEIASL
Pickering
Summary
Reliable administrative assistant with about 8 years of experience with great track record of initiative and accuracy.
Highly organized and consistently tend to the needs of clients. Skilled multitasker and a lover for new challenges and adventures.
Overview
7
7
years of professional experience
Work History
OFFICE MANAGER
Thrive Natural Family Health
07.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Maintained and completed accurate bi-weekly Payroll accounts for over 20 employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between Directors and staff facilitating open channels of communication to address concerns or issues promptly.
- Supported clinic directors in accomplishing their goals through diligent administrative assistance.
- Streamlined patient document workflow, enhancing scanning, faxing and printing efficiency.
- Proactive in task completion, consistently anticipating and addressing needs ahead of requests.
- Managed scheduling and coordination of all staff appointments to ensure smooth operations and minimal conflicts.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Resolved issues through active listening and open-ended questioning, escalating major problems to clinic directors.
ADMINISTRATIVE ASSISTANT
Toronto Guitar School & Mint Music Studio
08.2020 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting students.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues and company director.
- Maintained cleanliness of music school supplies and organized materials to ensure a tidy and efficient learning environment.
- Assisted the studio director with various errands and tasks on a daily basis, providing support as needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
ADMINISTRATIVE ASSISTANT & PIANO COACH
Footprints Music
09.2017 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supervised a music summer camp of 6-7 children, ensuring a safe and engaging environment while managing daily activities and schedules.
- Managed a studio of over 25 students while studying at the University of Toronto, providing guidance, instruction, and fostering a positive learning atmosphere.
- Maintained cleanliness of school supplies, all rooms and organized materials to ensure a tidy and efficient learning environment.
- Completed all necessary tasks and assignments communicated via Slack, demonstrating reliability and strong communication skills.
Education
High School Diploma -
Columbia International College
Hamilton, ON06-2012
Bachelor of Music (Honours) - Piano Performance
BROCK UNIVERSITY
St. Catharines, ON06-2017
Advanced Certificate in Piano Collaborative - Piano Performance
UNIVERSITY OF TORONTO
Toronto, ON06-2018
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Administrative support
- Relationship building
- Mail handling
- Inventory control
- Staff management
- Conflict management
Languages
Persian
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
OFFICE MANAGER
Thrive Natural Family Health
07.2021 - Current
ADMINISTRATIVE ASSISTANT
Toronto Guitar School & Mint Music Studio
08.2020 - 07.2021
ADMINISTRATIVE ASSISTANT & PIANO COACH
Footprints Music
09.2017 - 08.2020
High School Diploma -
Columbia International College
Bachelor of Music (Honours) - Piano Performance
BROCK UNIVERSITY
Advanced Certificate in Piano Collaborative - Piano Performance
UNIVERSITY OF TORONTO
Similar Profiles
MICHALA ARELLANO HERNANDEZMICHALA ARELLANO HERNANDEZ
Chiropractic Assistant at Natural Health Family ChiropracticChiropractic Assistant at Natural Health Family Chiropractic
Jude ReynoldsJude Reynolds
Intern at Chiropractic Clinic at Natural Health Family ChiropracticIntern at Chiropractic Clinic at Natural Health Family Chiropractic
Alexa KentAlexa Kent
Student Intern at Dr. Cristina Padilla at Thrive Family ChiropracticStudent Intern at Dr. Cristina Padilla at Thrive Family Chiropractic