Negin Karimifard
Summary
Experienced SaaS sales professional and part-time teacher with a proven track record of exceeding targets and delivering exceptional customer service. Recognized for effectively building and nurturing client relationships, resulting in increased sales revenue. Skilled in developing innovative sales strategies and delivering engaging lessons to diverse learners.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Assent Compliance Inc.
04.2022 - Current
- Identified and pursued new business opportunities, resulting in a 25% increase in sales revenue within the first quarter.
- Built and maintained strong relationships with key clients, leading to a 15% increase in customer retention rate.
- Conducted market research to identify target industries and developed strategic plans to penetrate new markets, resulting in a 30% growth in client base.
- Collaborated with cross-functional teams to develop customized solutions and proposals, resulting in a 20% increase in successful deal closures.
Junior Marketing Assistant
Biovantek
09.2021 - 12.2021
- Developed and executed social media marketing campaigns, resulting in a 30% increase in brand visibility and engagement.
- Assisted in market research and analysis, identifying key consumer trends and market opportunities for new product launches.
- Collaborated with cross-functional teams to plan and coordinate promotional events, ensuring seamless execution and high attendance rates.
- Managed and maintained company website content, optimizing it for search engine visibility and improving organic traffic by 20%.
Customer Success Specialist
CanadaWheels
03.2020 - 09.2021
- Collaborated with cross-functional teams to develop and execute customer success strategies, resulting in a 30% increase in customer retention rate.
- Proactively identified and addressed customer needs and concerns, ensuring timely resolution and fostering positive relationships with key accounts.
- Conducted comprehensive product trainings, enabling customers to optimize product usage and achieve their business goals.
- Developed and implemented customer success metrics, tracking and analyzing key performance indicators to drive continuous improvement and deliver exceptional customer satisfaction.
Education
Teaching English As A Second Language - TEFL/TESL/TESOL
Oxford Institution
Ottawa, ON02.2023
Bachelor of Commerce - Concentration in Marketing
Carleton University
Ottawa, ON06.2022
Skills
- Relationship Building
- Salesforce CRM
- Problem Solving
- Communication
- Teamwork
- Strategic Planning
- Digital Marketing
- Customer Service
Timeline
Business Development Representative
Assent Compliance Inc.
04.2022 - Current
Junior Marketing Assistant
Biovantek
09.2021 - 12.2021
Customer Success Specialist
CanadaWheels
03.2020 - 09.2021
Teaching English As A Second Language - TEFL/TESL/TESOL
Oxford Institution
Bachelor of Commerce - Concentration in Marketing
Carleton University
Similar Profiles
FAISAL AHMEDFAISAL AHMED
Program Coordinator at Assent ComplianceProgram Coordinator at Assent Compliance
Julia StockfordJulia Stockford
Senior Customer Success Manager at AssentSenior Customer Success Manager at Assent
Princess Vivian EzehPrincess Vivian Ezeh
Talent Acqusition Coordinator at AssentTalent Acqusition Coordinator at Assent