Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Negar (Nicola) Nahavandi

Toronto,ON

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience

Work History

Sales Associate

Diesel
Toronto, Ontario
07.2024 - 03.2025
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located merchandise based on customer desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.

Sales Associate

Michael Kors
Vaughan, Ontario
05.2022 - 06.2024
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Upsold additional items based on customer interests and needs.

Education

Architecture

Ocad University
Toronto, None
08-2027

Skills

  • Architectural design
  • Customer service
  • Cash register operation
  • Time management
  • Communication skills
  • Teamwork and collaboration
  • Inventory control procedures
  • Product recommendations

Languages

English
Full Professional
Persian
Native/ Bilingual
French
Limited

Timeline

Sales Associate

Diesel
07.2024 - 03.2025

Sales Associate

Michael Kors
05.2022 - 06.2024

Architecture

Ocad University

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Negar (Nicola) Nahavandi