Negar Talebi
Richmond Hill,ON
Summary
Driven Assistant Manager with a proven track record at Retail Stores , adept in decision-making and teamwork, enhanced sales targets through exceptional service and attention to detail. Skilled in cash handling and maintaining a motivated team, consistently exceeded performance goals by fostering a collaborative and customer-focused environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Guess Accessories
Vaughan Mills Mall, Vaughan, ON, Canada
04.2022 - Current
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Processes POS transaction, including cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of the shift.
- Developed visual merchandising
Seasonal Sales Associate
Peoples Jewellers,
Vaughan Mills Mall, Vaughan, ON, Canada
09.2021 - 03.2022
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Cashier
Heeva Fine Foods
Richmond Hill, ON, Canada
07.2019 - 02.2021
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Sales Associate
Dorsa Home
Tehran, Iran
06.2017 - 05.2018
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased average project invoice through up selling
Education
Interior Design
OCAD University
Toronto, ON09.2022
Skills
- Self-Motivated
- Maintenance and Repair
- Decision-Making
- Active Listening
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
- Cash handling
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Timeline
Assistant Manager
Guess Accessories
04.2022 - Current
Seasonal Sales Associate
Peoples Jewellers,
09.2021 - 03.2022
Cashier
Heeva Fine Foods
07.2019 - 02.2021
Sales Associate
Dorsa Home
06.2017 - 05.2018
Interior Design
OCAD University