Summary
Overview
Work History
Education
Skills
Timeline
Generic

Negar Layegh Ghadrdan

NORTH YORK,Ontario

Summary

Fifth-year Civil Engineering student with strong analytical, technical, and interpersonal abilities, seeking an in-store customer support and sales position. Leveraging several years as a math tutor in Canada, I excel at translating complex information into clear, actionable guidance for clients of all ages, including their families, with patience and empathy. In that role, I collaborated with parents—managing diverse expectations and attitudes—to evaluate and select service options tailored to their needs, ensure their satisfaction, and secure subscription renewals. My aptitude for troubleshooting technical issues, guiding customers through product activation and plan selection, and quickly building rapport ensures consistently exceptional service, and contributes to a high-performing retail team.

Overview

7
7
years of professional experience

Work History

Math Tutor

Mathnasium
Toronto, Ontario
02.2023 - Current
  • Provided personalized support to a diverse range of students, fostering trust, and building positive client relationships.
  • Explained complex topics in a clear and friendly manner, improving student satisfaction and confidence.
  • Demonstrated strong communication and adaptability by tailoring sessions to meet individual needs.
  • Managed multiple schedules and maintained accurate progress reports using Excel and Word.
  • Developed patience, problem-solving, and interpersonal skills applicable to fast-paced, customer-facing roles.

Architectural Intern

Citron Company
Rasht, Guilan
05.2024 - 08.2025
  • Collaborated with team members to complete design projects, strengthening communication and teamwork skills.
  • Maintained organized project files and schedules, demonstrating attention to detail and time management.
  • Supported client meetings and vendor coordination, building a professional customer service experience.
  • Adapted quickly to different tasks and software tools in a deadline-driven environment.
  • I gained experience following instructions carefully and meeting high presentation standards—skills directly applicable to maintaining store appearance and operations.

Volunteer & Leadership/Student general Member

Bethune College at York University
Toronto, ON
09.2024 - 01.2025
  • Helped manage budgets and expenses, optimizing event costs while maintaining quality.
  • Contributed to decision-making that improved student programs and outreach.
  • I volunteered at community cultural events, assisting with guest support and logistics.

Customer Service Associate

SOHA
Rasht, Guilan
04.2018 - 05.2019
  • Assisted customers with product selection, and handled transactions efficiently.
  • Maintained store presentation, and ensured a welcoming environment.
  • Supported visual merchandising and inventory restocking.
  • Provided fast, polite, and effective service in a high-traffic retail setting.

Education

Bachelor of Civil Engineering -

York University
Toronto, ON
06-2026

Skills

  • Professional appearance
  • Team collaboration
  • Rapport building
  • Effective communication
  • Problem solving
  • Microsoft Excel
  • Customer needs assessment
  • Multitasking
  • Strong sales skills

Timeline

Volunteer & Leadership/Student general Member

Bethune College at York University
09.2024 - 01.2025

Architectural Intern

Citron Company
05.2024 - 08.2025

Math Tutor

Mathnasium
02.2023 - Current

Customer Service Associate

SOHA
04.2018 - 05.2019

Bachelor of Civil Engineering -

York University
Negar Layegh Ghadrdan