Negar Kheyrkhahan
Montreal,QC
Summary
Experienced Quality Control professional with a solid foundation in Non-Destructive Testing (NDT) and failure analysis gained through extensive hands-on experience in laboratory environments. Proven ability to conduct precise inspections, perform mechanical and material tests, and analyze data to ensure adherence to rigorous quality standards. Skilled in operating advanced testing equipment, including NDT methods (UT, MT, PT, RT) and mechanical testing machines, to assess structural integrity and identify failure modes. Proficient in preparing detailed technical reports and documentation, and collaborating effectively with multidisciplinary teams to implement corrective actions and drive continuous improvement initiatives. Adept at maintaining compliance with ISO 9001 standards and ensuring laboratory safety protocols. Seeking to leverage expertise in metrology and material science to contribute to a dynamic organization focused on delivering high-quality products and services.
Overview
2
2
years of professional experience
Work History
Assistant NDT Inspector
Razi Metallurgical Research Center
01.2020 - 02.2021
- Conducted ultrasonic testing (UT), magnetic particle testing (MT), liquid penetrant testing (PT), and radiographic testing (RT) on various components and structures according to client specifications and industry standards.
- Utilized advanced NDT techniques including phased array ultrasonic testing (PAUT) and eddy current testing (ET) to detect and characterize defects in complex materials and structures.
- Collaborated with engineers and quality assurance personnel to troubleshoot issues, implement corrective actions, and improve inspection techniques.
- Participated in internal audits and external assessments to verify compliance with ISO 9001 quality management system requirements and customer expectations.
Laboratory Intern
Razi Metallurgical Research Center
09.2019 - 12.2019
- Performed analytical studies utilizing XRD, XRF, and crystallography methodologies in the laboratory.
- Conducted crystallization experiments and grew single crystals using various techniques such as vapour diffusion, microbatch, and liquid-liquid diffusion methods.
- Prepared samples for X-ray crystallography analysis, including mounting crystals on goniometer heads and optimizing crystal orientation for data collection.
- Operated X-ray diffractometers (single-crystal and powder) to collect diffraction data, processed data using software (e.g., CrysAlisPro, HKL2000), and refined crystal structures.
- Analyzed crystallographic data to determine molecular structures, bond lengths, and interatomic distances.
Laboratory Assistant
Mehrnegar Ghomes Inc.
04.2019 - 09.2019
- Prepared and executed mechanical and material failure tests under the guidance of senior technicians and engineers, adhering to ASTM and ISO standards.
- Facilitated the preparation of test specimens, including cutting, grinding, and polishing, to ensure optimal sample integrity for subsequent analysis.
- Operated advanced testing equipment such as universal testing machines, hardness testers, and impact testers to conduct destructive and non-destructive tests.
- Performed metallographic sample preparation techniques, including etching and microstructural analysis, to investigate material properties and failure mechanisms.
Education
Certificate - French Studies
Université Du Québec À Montréal (UQAM)
Montreal, QC04.2022
Bachelor of Science - Materials Engineering
Sharif University Of Technology
Tehran06.2021
Skills
- problem-solving
- precision measurement
- ISO standards knowledge
- Non-Destructive Testing
- Geometric dimensioning and tolerancing
- Failure Investigation and Analysis
- time management
Languages
English
French
Persian
Additional Experience
IOS Solutions Contact Center Inc.
Support Team Manager, IOS Solutions Contact Center Inc.
June2023-current
Montreal
- Managed supervisor calls and assisted over 400 agents with diverse inquiries and questions
- Developed and implemented strategies to optimize team performance and achieve customer service targets
- Acted as a reference point for agents, offering guidance and support to ensure effective problem resolution
- Collaborated with cross-functional teams to address complex customer issues and improve service delivery.
IOS Solutions Contact Center Inc.
Customer Service Agent, IOS Solutions Contact Center Inc.
Feb2023-June2023
Montreal
- Handled customer inquiries and provided technical support for network coverage and internet connection issues
- Maintained a high level of professionalism and patience while resolving customer concerns in a timely manner.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Referred unresolved customer grievances to designated departments for further investigation.
Timeline
Assistant NDT Inspector
Razi Metallurgical Research Center
01.2020 - 02.2021
Laboratory Intern
Razi Metallurgical Research Center
09.2019 - 12.2019
Laboratory Assistant
Mehrnegar Ghomes Inc.
04.2019 - 09.2019
Certificate - French Studies
Université Du Québec À Montréal (UQAM)
Bachelor of Science - Materials Engineering
Sharif University Of Technology
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