Nefthalie Lara

At Walmart, an OPD (Online Pickup & Delivery) associate's job involves filling and dispensing online orders, ensuring accuracy, and interacting with customers during the pickup process

Key Responsibilities:

• Order Fulfillment:Locate, prepare, and package merchandise for online orders.Ensure the accuracy of orders before pickup.Scan products and labels during the picking process.Bag items in totes and take them to the backroom for staging.
• Dispensing and Customer Interaction:Monitor handheld devices for customer order notifications.Scan totes and interact with customers during the pickup process.Load orders into customer vehicles.Address customer inquiries and ensure satisfaction.
• Other Duties:May involve tasks like stocking merchandise, maintaining the area, and following company procedures.May also include promoting department services and soliciting customer feedback