Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nefertiti Henry

Toronto

Summary

Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, make-up application, chemical peels, waxing and facials. Desiring a role in a day or medical spa.

Overview

11
11
years of professional experience

Work History

Executive Assistant

Burnhamdale Investments
09.2021 - 01.2022
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Prepared comprehensive briefing materials for meetings, enabling informed decision-making by the President.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Wax Specialist

Wax On
07.2020 - 09.2021
  • Maintained clean and sanitary workspace.
  • Increased salon revenue by 5% through upselling at-home products and providing excellent care.
  • Waxed 5-12 clients per shift various bodies using soft and hard waxes.
  • Informed guests of appropriate products available to increase retail sales.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Medical Esthetician /Receptionist

Hair & Co Salon
08.2019 - 03.2020
  • Assisted manager with daily spa operations.
  • Analyzed skin condition and made appropriate product recommendations.
  • Administered treatments such as microdermabrasion, lymphatic drainage, laser hair reduction, waxing , make-up artistry and laser pigment and capillary removal to more than 2-7 patients per week.
  • Educated patients on treatment options.
  • Welcomed clients arriving for appointments.
  • Notified supervisor of supply needs to maintain stock of necessary items.
  • Sterilized equipment for patient treatments.
  • Carried out product inventory checks, charting and consultations.
  • Informed guests of appropriate products available to increase retail sales.

Sales Associate/Assistant Manager

La Senza
10.2013 - 03.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Developed, marketed and sold full range of products and support services.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Attained expert level of product knowledge, becoming go-to person for major sales.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.

Assistant Property Manager

Comfort Propety Mangament
01.2022 - Current
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Prepared weekly reports for board members, summarizing building activities and updates.
  • Scheduled contractors for maintenance work, coordinating repairs and improvements as needed.
  • Provided assistance to tenants to ensure a comfortable living environment and resolve issues promptly.

Education

Diploma - Medical Esthetician

Anderson Collage
Toronto, ON
02.2020

Skills

  • Customer Service
  • Microsoft Office Suite
  • Multitasking and Prioritization
  • Makeup Application
  • Creative Thinking
  • Business processes and procedures

Timeline

Assistant Property Manager

Comfort Propety Mangament
01.2022 - Current

Executive Assistant

Burnhamdale Investments
09.2021 - 01.2022

Wax Specialist

Wax On
07.2020 - 09.2021

Medical Esthetician /Receptionist

Hair & Co Salon
08.2019 - 03.2020

Sales Associate/Assistant Manager

La Senza
10.2013 - 03.2020

Diploma - Medical Esthetician

Anderson Collage
Nefertiti Henry