Nefeli Biswas
Calgary,AB
Summary
Motivated and dependable individual with experience in retail at Dollarama, skilled in maintaining organized work environments and providing excellent customer service. Comfortable using computers for basic tasks such as typing, data entry, and report writing. Familiar with Microsoft Word, Excel, and PowerPoint. Quick learner with strong attention to detail, punctuality, and the ability to follow instructions. Open to opportunities in both customer-facing and security roles, with a strong willingness to learn and grow.
Overview
1
1
Certification
Work History
Customer Service Cashier
Dollarama
Calgary, Alberta
09.2022 - 02.2023
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and provided friendly customer service.
- Provided excellent customer service by helping customers locate items they were looking for.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Education
High School Diploma -
James Fowler High School
Calgary, AB05-2024
Skills
- Basic computer skills
- MS Word, Excel, PowerPoint
- Google drive
- Report writing
- Email and online communication
- Effective communication
- PDF handling
- Following instructions
- Attention to detail
- Customer inquiries
- Reliability and punctuality
- Multitasking and organization
- Customer service
- Multilingual communication
- Team collaboration
- Data entry
- Patience and composure
- Problem-solving
Certification
- Intermediate First Aid - Level C CPR
- Alberta Security Guard Training Program (ABST)
- Alberta Food Safety Basics
Languages
English
Full Professional
Hindi
Native/ Bilingual
Timeline
Customer Service Cashier
Dollarama
09.2022 - 02.2023
High School Diploma -
James Fowler High School
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