Accounting professional with strong background in bookkeeping, reconciliations and financial reporting, combined with extensive customer service experience. Skilled in managing accounts, resolving clients inquiries and supporting business operations with accuracy and professionalism. Proven ability to work independently and collaboratively in fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Assistant (Part-time)
The UPS Store
06.2025 - 08.2025
Answered customer questions about product availability and shipment times.
Maintained clean and organized work environment to maintain customer safety.
Collaborated with team members to improve overall customer experience and boost company reputation.
Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Assist customers with shipping, packing, copying and faxing.
Assist with mailbox rentals and notify customers of received mail/packages.
Financial Reporting Accountant, Associate 1
State Street Bank International GmbH
08.2021 - 02.2024
An investigation into daily variances and corrected errors to remove discrepancies.
To gather financial data and sorted and entered into the Fund Square and MS Excel accounting systems subsequently.
Preparation of U1.1 reports till the end of tenth day of every month.
Imported financial data and run reports using FRS, Fund Square, Citrix workspace, and the bank's internal application.
Tracked business income and expenses and balanced accounts to maintain high accuracy levels.
Utilized mathematical skills to perform and verify numerical calculations in accounting systems.
Computer-generated BCL reports outlining several different dimensions and accounting details.
Accounting Clerk
Punjab College of Engineering
08.2014 - 02.2020
Accurate input and processing of invoices, receipts, payments, and other financial data into accounting software.
Cross-checking financial accounts for completeness and accuracy, identification and correction of discrepancies.
Maintaining and updating the general ledger, ensuring that all entries are properly classified and posted.
Reconciliation of bank statements, credit card statements, and other accounts is done to verify correctness.
Processing and verifying employee expense reports, ensuring compliance with company policies.
Receiving, sorting and distributing incoming mails and preparing outgoing mails.
Maintaining and organizing physical and electronic files, ensuring easy retrieval of information.
Accounting Teacher
Commerce Tuition Centre
04.2011 - 07.2014
Teach basic accounting concepts, management principles, and quantitative techniques, ensuring students comprehend and utilize them.
Offer one-on-one or small group tutoring to students requiring extra support, adapting their unique learning needs.
Maintain accurate records of student attendance, achievement, and progress, and communicate with parents or guardians on a regular basis.
Education
Master of Commerce - Accounting and Finance
Lyallpur Khalsa College
04.2014
Bachelor of Commerce - Accounting and Finance
St. Soldier College
03.2011
High School - Commerce
Punjab School Education Board
03.2008
Skills
Microsoft Office package: Microsoft Word, Excel, PowerPoint, Access
Organizational and planning skills
Good listener and communicator
Customer service
Accounting and finance systems
Video Conferencing (Zoom, Teams, Skype, Webex)
Cash handling
Data entry
Languages
English
Professional Working
Certification
Standard First aid AED/CPR Level C (Canadian Red Cross)