Neetika Pathania
Charlottetown,PE
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
PeopleToGo
11.2021 - 01.2023
- Increased efficiency and team productivity by promoting operational best practices.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Mississauga, ON01.2023
Skills
- Customer Relations
- Active Listening
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
Timeline
Customer Service Representative
PeopleToGo
11.2021 - 01.2023
High School Diploma -
St. Clair College of Applied Arts And Technology
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