Summary
Overview
Work History
Education
Skills
Timeline
Generic

NEETIKA PATHANIA

Montague,PE

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

McDonald's Crew Member

Mc Donalds, Chris Taylor
02.2023 - Current
    • Wiped down tables and equipment, swept and refilled stock.
    • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
    • Packed fast food products in approved containers, cups and bags.
    • Prepared quality products while maintaining portion control and presentation within service goal times.
    • Drove team success by completing assigned task quickly and accurately.
    • Demonstrated proper food safety practices by accurately completing quality control checklist.
    • Upheld high standards of productivity and quality in operations.
    • Organized and restocked supplies to support operations and team productivity.
    • Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
    • Corrected unacceptable work or materials to prevent problems and keep operations on target.
    • Restocked supplies, removed trash and cleaned areas.
    • Answered customer questions and took orders.
    • Verified orders and bagged items for easy transport.
    • Maintained order of customer and crew member work areas.
    • Assisted customers with product, promotion, and policy information.
    • Processed payments and bagged items for customer check out.
    • Totaled bills, accepted payments and returned change.
    • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
    • Followed instructions to properly arrange merchandise items.
    • Checked delivered merchandise and order information to verify shipment accuracy.
    • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
    • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
    • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
    • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
    • Improved customer satisfaction by providing friendly and efficient service at the register.
    • Assisted other team members to achieve goals.
    • Kept food preparation area, equipment, and utensils clean and sanitary.
    • Stocked shelves to organize aisles in assigned department.
    • Worked front counter, drive-thru and other areas.
    • Collaborated with team members to complete orders.
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Took orders, prepared meals, and collected payments.
    • Trained new team members on procedures, customer service, and sales techniques.

Cashier

Atlantic Superstore
03.2023 - Current
    • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
    • Streamlined checkout process for increased efficiency and reduced waiting times.
    • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
    • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
    • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
    • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
    • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
    • Promoted store promotions and incentive programs to increase overall sales revenue.
    • Ensured compliance with company policies and procedures while processing transactions efficiently.
    • Restocked and organized merchandise in front lanes.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Answered questions about store policies and addressed customer concerns.
    • Addressed customer needs and made product recommendations to increase sales.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Welcomed customers and helped determine their needs.

Team Leader

Tim Horton's
01.2022 - 02.2023
    • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
    • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
    • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
    • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
    • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
    • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
    • Optimized resource allocation to maximize overall team output while minimizing costs.
    • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
    • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
    • Built strong relationships with customers through positive attitude and attentive response.
    • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
    • Held weekly team meetings to inform team members on company news and updates.
    • Reviewed, implemented and updated company records related to team activities for future reference.

Education

High School Diploma -

St. Clair College of Applied Arts And Technology
Windsor, Canada
12.2022

Skills

  • Inventory Restocking
  • Drive-Thru Operations
  • Menu Memorization
  • Customer Engagement
  • Customer Service
  • Safe Food Handling
  • Health Code Compliance
  • Order Management
  • Positive Company Representation
  • State regulations knowledge
  • Flexible Schedule
  • Cash Handling
  • Crew Leadership
  • Safety
  • Quality Control Checks
  • Complex Problem-Solving
  • Taking Orders
  • Cleaning
  • Inventory Counts
  • Creativity and Innovation
  • Problem-Solving
  • Housekeeping
  • Clear Communication
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Stocking and Replenishment
  • Payment Processing
  • Food and Beverage Service
  • Front of House Management

Timeline

Cashier

Atlantic Superstore
03.2023 - Current

McDonald's Crew Member

Mc Donalds, Chris Taylor
02.2023 - Current

Team Leader

Tim Horton's
01.2022 - 02.2023

High School Diploma -

St. Clair College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
NEETIKA PATHANIA