Neeti Verma
Calgary,AB
Summary
Focused Accounting professional with 2.5 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports.Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Overview
9
9
years of professional experience
Work History
Security Guard Receptionist
Pennine Security ( My Service Taken Over By Paragon Security)
Brampton, ON
06.2022 - 03.2024
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled office meetings and client appointments for staff teams.
Customer Service Associate & Security Guard
Skanna Security Solutions
Mississauag, ON
08.2021 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Office Administrator
Envior.inc
Mississaug, ON
08.2019 - 12.2019
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Managed budgets, appointment scheduling, employee and accounts to improve productivity initiatives.
Accounting Clerk
Bal News Agency Bal
Jalandhar, Punjab
06.2015 - 03.2017
- Managed accounts payable and receivables and payroll.
- Managed accounting records and performed dues-ins and dues-outs tasks.
- Reported financial data and updated financial records in ledgers and journals.
Education
Business Management - Accounting ,Marketing And Finance
Lambton College of Applied Arts And Technology
Toronto, ON12.2018
Masters In Commerce - Banking And Finance
Guru Nanak Dev University
Jalandhar, Punjab, India05.2015
Skills
- Report Preparation and Analysis
- Office Management
- Problem-Solving Techniques
- Effective Written and Verbal Communication
- Accounts Payable and Accounts Receivable
- Financial Records and Processing
- Computer Operating Systems
Languages
English ,Hindi and Punjabi
Elementary
Timeline
Security Guard Receptionist
Pennine Security ( My Service Taken Over By Paragon Security)
06.2022 - 03.2024
Customer Service Associate & Security Guard
Skanna Security Solutions
08.2021 - 07.2022
Office Administrator
Envior.inc
08.2019 - 12.2019
Accounting Clerk
Bal News Agency Bal
06.2015 - 03.2017
Business Management - Accounting ,Marketing And Finance
Lambton College of Applied Arts And Technology
Masters In Commerce - Banking And Finance
Guru Nanak Dev University