Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
AccountManager
Neeshu (Lata) Sharma

Neeshu (Lata) Sharma

Educator
North York,ON

Summary

Corporate Trainer Instructional design〡Adult Learning〡curriculum writer〡online coach management〡



3+years Expert LMS Highly effective Healthcare Educator transitioning into corporate Trainer Role with 3 +years of experience in Team coaching, supporting clients by giving them extra resources , trainings, workshops online and in person. Expert in creating PowerPoint slides, training materials, handouts and taking feedback through surveys, polls, Online platforms .Intermediate level knowledge with Microsoft applications (outlook, SharePoint, Excel, Teams) .Taught multiple courses like professional communication for college , 21st century customer service, leadership and management along with Healthcare courses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Healthcare Educator (Adult Educator )

Alpha College of Business and Technology
01.2022 - Current
  • Implemented and designed lesson plan and materials for 14 week course in 2 weeks with 90% Accuracy
  • Supported and engaged class for Up to 50 students at one time online with their doubts clarification with 95% satisfaction rate
  • Maintained accurate data records for student’s performance and gave insights for Assignments over 150 students in 1 week, score improved from 60% to 80%
  • Supervised independent and Group Projects
  • Managed multiple tasks at same time with alternating semester start dates and end date, got 95% satisfaction survey from students
  • Implemented approved lesson plans and daily classroom schedule in accordance with curriculum and programming.
  • Developed written, weekly lesson plans to address cognitive, physical, social and emotional growth of students.
  • Counseled students in adjustment and academic problems.
  • Assessed each student's developmental needs on ongoing basis.
  • Used positive reinforcement and provided clear feedback to help students succeed.

Adult Educator

ILAC International College
01.2021 - Current
  • Taught and supervised 35+students in 1 class by using online platform (zoom, Moodle)
  • Provided individual tutorial or remedial l instructions to students as per requirement by providing additional resources and materials
  • Developed teaching Material and curriculum for 6 weeks course in advance in less than 3 days
  • Maintained accurate Reports with the help of Microsoft Applications with 100% accuracy
  • Supervised and trained new students and teachers on LMS (Canvas, Moodle etc.).
  • Provided individual mentoring and special tutoring to struggling students.
  • Created curriculum and planned course content and methods of instruction.
  • Tutored students in using public transportation, dealing with problem situations, expressing emotions appropriately and communicating with peers and employers.
  • Developed teaching aids, instructional software, multimedia visual aids and study materials.
  • Instructed through lectures, discussions and demonstrations in customer service , leadership.
  • Maintained 70% pass rate for courses.
  • Designed industry-specific training in Canvas, blackboard .
  • Developed vocational training program curricula and objectives.
  • Facilitated traditional, online and hands-on training for over 100+ students to promote effective, tailored learning.

Assistant Project Manager Trainee

Esconet Technologies
08.2022 - 12.2022
  • Supported senior manager by helping them organizing and planning projects and problem solutions under tight budget
  • Delivered high level of service to clients to maintain and extend relationships for future business with 95% satisfaction through CSAT score
  • Completed Assignments on time given by senior project manager example making drafts and sprints for upcoming project with 80% accuracy
  • Collaborated with multidisciplinary team for projects through online platforms and conducted meetings on Teams, Zoom
  • Reported Regularly to Project managers on project budget, progress and technical problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Administrative assistant and Physician assistant

Accucare Medical Centre and Crescent town Healthcare center
01.2020 - 01.2021
  • Recorded patients Records on EHR with 100%accuracy
  • Maintained strict patient Privacy and confidentiality through maintaining (HIPAA) standards
  • Liaise with physicians regarding patient needs and requirements
  • Multitasked in taking 7 lines at same time and also checked in patients and assisted physicians
  • Performed general duties like sending emails, scanning, faxing documents and answering voice mails on time with 100% accuracy
  • Supervised and trained new staff on EMR system
  • Completed and process Medical Billings (OHIP) on time with minimal or no errors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Coordinated trainings for new team members, overseeing onboarding details.
  • Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff.
  • Prepared flawless emails and other documents upon direction of immediate supervisor.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Drafted documents in company-directed formats and fonts accurately and consistently.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.

Clinical Instructor

Tomar Medical center and Hospital
01.2015 - 01.2017
  • Taught and supervised 30 students in Hospital at same time
  • Provided individual tutorial to students as per requirement by providing additional resources and materials
  • Developed teaching Material and curriculum for 24 weeks program me in 1 month
  • Maintained accurate Reports with the help of Microsoft Applications with 100% accuracy
  • Supervised students in nursing skills during their postings and demonstrated demos accurately
  • Marked and evaluated exams manually of 100+ students with individual insights.
  • Led daily operations by providing laboratory instruction, student advisement and industry best practices.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Implemented instructional presentations to communicate coursework goals.
  • Instructed and coached students to help overcome academic issues and personal challenges.

Education

Post Graduate Certificate - chronic disease Management

Seneca college
12.2019

Post Graduate Certificate - Nursing leadership and Management

Seneca College
12.2018

MBA - Healthcare Administration and Management

CMJ University
08.2017

Bachelors of Science honors - Nursing

Guru Gobind Indraprastha University
06.2015

Skills

  • TECHNICAL PROFICIENCIES
  • Kahoot, Edpuzzle〡Microsoft Office Suite〡Google Workspace〡Google Classroom LMS〡Canvas〡zoom〡Moodle 〡Adobe〡Meditech〡Point click care〡EMR〡Teams〡outlook〡SharePoint
  • Skill set
  • Training Manuals and Materials
  • Employee Surveying
  • Develop Training Programs
  • Adult Education
  • New Hire Orientation
  • Instructional Techniques
  • Emotional Intelligence
  • Learning and Development
  • Company Policy Compliance
  • Online Training
  • Training Program Administration
  • Learning Management System Proficiency
  • Active Listening
  • Assessment Skills
  • Job Coaching
  • Online Instruction
  • Instructional Strategies
  • Classroom Management
  • Proficiency in Creating and Maintaining Schedules

Certification

Standard First aid CPR and AED level C Mental Health first Aid WHIMS Phlebotomy NCCPT fitness Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Either write something worth reading or do something worth writing.
Benjamin Franklin

Timeline

Assistant Project Manager Trainee

Esconet Technologies
08.2022 - 12.2022

Healthcare Educator (Adult Educator )

Alpha College of Business and Technology
01.2022 - Current

Adult Educator

ILAC International College
01.2021 - Current

Senior Administrative assistant and Physician assistant

Accucare Medical Centre and Crescent town Healthcare center
01.2020 - 01.2021

Clinical Instructor

Tomar Medical center and Hospital
01.2015 - 01.2017

Post Graduate Certificate - chronic disease Management

Seneca college

Post Graduate Certificate - Nursing leadership and Management

Seneca College

MBA - Healthcare Administration and Management

CMJ University

Bachelors of Science honors - Nursing

Guru Gobind Indraprastha University

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