Results-driven sales professional with a proven track record of success in driving revenue growth and delivering outstanding results
Overview
24
24
years of professional experience
1
1
Certification
Work History
Consultant
ADHYA SHAKTI HOSPITALITY CONSULTING
04.2023 - Current
Facilitate hotel and motel acquisitions for foreign investors in Canada, ensuring compliance with regulatory requirements.
Collaborate with Commercial Realtors to identify and evaluate potential hospitality properties, assessing market value, and growth potential.
Conduct feasibility studies, market research, and financial analysis to inform investment decisions.
Coordinate with Immigration Consultants to navigate visa and residency requirements for foreign investors.
Provide strategic guidance on hospitality operations, management structures, and staffing for newly acquired properties.
Negotiate purchase agreements, conduct due diligence, and facilitate smooth transactions.
Develop and maintain relationships with key stakeholders, including investors, realtors, lawyers, and government agencies.
Optimize property performance through revenue enhancement strategies, operational efficiency improvements, and cost control measures.
Director of Operations
Austro Holdings Ltd. o/a Motel Tyrol
10.2019 - 08.2022
Owned/operated 22-unit motel in Columbia Valley, BC.
Led team of 8-10 staff (peak) and 4-5 staff (off-peak).
Turned around sales within 1st year.
Navigated COVID-19 pandemic with year-over-year growth.
40% sales increase in 3 years.
Sold business for 1.5x original purchase price.
Supply Chain Loss Prevention Coordinator
Loblaw Companies Limited
04.2014 - 03.2019
Managed and oversaw a team of outsourced security personnel across four warehouse locations, ensuring effective security operations.
Conducted regular loss prevention audits, liaised with local law enforcement, and implemented measures to identify, mitigate, and prevent potential risks and incidents.
Personal Banking Representative - Sales
President Choice Financial/CIBC Bank
12.2013 - 04.2014
Provided exceptional customer service by listening to customer needs, offering expert advice, and promptly resolving inquiries and concerns.
Utilized in-depth knowledge of bank products and services to educate customers, facilitate account openings, loan applications, and other transactions, while also identifying cross-selling opportunities.
Branch Banking Sales Team Manager
ICICI Bank
06.2011 - 11.2013
Led sales teams to achieve retail liabilities sales targets, developing and executing comprehensive sales strategies to expand market reach.
Oversaw outbound and inbound sales teams, identifying new market opportunities to drive business growth and contributing to strategic planning and implementation.
Generated consistent revenue streams through diverse financial products and services, including accounts, insurance, investments, loan products, and more, enhancing business quality and volume.
HNI Relationship Manager - Sales
HDFC Bank
06.2007 - 06.2011
Identified and acquired high-value customers, including High Net Worth Individuals (HNIs), who met preferred product criteria.
Serviced the financial needs of 200+ groups of preferred customers, providing tailored solutions to meet their requirements.
Cross-sold a range of financial products, including Liabilities, Assets, Advances, Insurance (Life, Auto, General), and Investment products.
Service & Sales Officer
KOTAK MAHINDRA BANK LTD.
02.2007 - 06.2007
Managed Front Office Operations, handling day-to-day functions, team development, and process improvements, with expertise in Banking Software (Flexcube).
Cross-sold various banking and insurance products while overseeing operational activities, driving business growth and excellent customer service.
Customer Service Representative
DEVELOPMENT CREDIT BANK LTD.
12.2005 - 02.2007
Managed Front Office Operations, leveraging Finacle (Banking Software) expertise to enhance efficiency and drive operational excellence.
Sold and cross-sold various banking and third-party products, including Retail Liabilities and insurance products, demonstrating sales acumen and driving business growth.
Team Leader - Sales
DEVELOPMENT CREDIT BANK LTD.
03.2002 - 12.2005
Led a high-performing team of 10 sales professionals, driving growth across all banking products, including Retail Liabilities (Savings/Current Accounts, Term Deposits, Lockers) and Insurance (Life, Auto, General).
Demonstrated product expertise, driving sales and revenue growth across multiple banking and insurance products.
Fostered a customer-centric approach, delivering personalized solutions to help customers achieve their financial objectives and ensuring seamless user experiences.
Sales Executive
DEVELOPMENT CREDIT BANK LTD.
09.2001 - 03.2002
Sold Retail Banking Products (Savings/Current Accounts, Term Deposits, Safety Deposit Lockers).
Marketed and sold Life, Auto, and General Insurance products.
Managed sales and cross-sold/upsold banking and insurance products to retail customers.
Education
PGD Mass Communication - Public Relations
Gujarat University
06.2005
Bachelor of Commerce - Accountancy and Management
Gujarat University
06.2001
Skills
Sales and Marketing Strategies
Customer Relationship Building
Customer Service
Network Development
Negotiation Tactics
Effective Communication
Time Management
Leadership
Team Player
Territory Management
Certification
Certificate In Computer Concept - Ambedkar University
Senior Research Consultant at Pam Golding Tourism and Hospitality ConsultingSenior Research Consultant at Pam Golding Tourism and Hospitality Consulting
Director of Sales and Business Development at Hallstar Hospitality - Privately Owned ConsultingDirector of Sales and Business Development at Hallstar Hospitality - Privately Owned Consulting