Neeraj Kumar Surya Tatikonda
Regina,SK
Summary
To secure a coordinator role in an environment fostering professional growth, utilizing my expertise in customer service, team management, and problem resolution. Friendly and reliable front desk operator offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk and Cashier
Queen's City Pickleball Hub
2023.10 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Crew Member
McDonald's
2023.10 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Supervisor
Vegans and Veggies
2022.04 - 2023.04
- Provided exceptional customer service, aligning with the restaurant's veganism mission
- Resolved various customer issues, ensuring high satisfaction levels and timely resolution
- Efficiently managed restaurant operations, overseeing staff and fostering a positive work environment
- Collaborated with the team to enhance service standards and optimize operational processes
- Maintained proactive communication with customers, addressing inquiries and feedback promptly.
Education
Diploma - Kinesiology
University of Regina
10.2025
Bachelor of Technology - Biotechnology
Bharath Institute of Science and Research, Chennai
01.2021
Senior Secondary Education -
K.L.P Public School
01.2017
Schooling (Up to 10th Standard) -
K.L.P Public School
01.2015
Skills
- Customer Service
- Team Management
- Problem Resolution
- Time Management
- Punctuality
- Multilingual (Fluent in Hindi, English, and Telugu)
- Strong Work Ethic
- Adaptability
Certification
- Serve It Right Saskatchewan (SIRS), 2028-01-01
- WHMIS 2015 With GHS, 2026-01-01
- Safe Check Advanced Food Safety Certification
Languages
Telugu (Fluent)
Native or Bilingual
Hindi (Fluent)
Full Professional
English (Fluent)
Full Professional
Personal Information
Hobbies: Sports Enthusiast (Chess, NFL, etc.), Exploring movies and books for continuous learning and personal growth, Staying active and engaged in various activities during leisure time
Timeline
Front Desk and Cashier
Queen's City Pickleball Hub
2023.10 - Current
Crew Member
McDonald's
2023.10 - Current
Supervisor
Vegans and Veggies
2022.04 - 2023.04
Diploma - Kinesiology
University of Regina
Bachelor of Technology - Biotechnology
Bharath Institute of Science and Research, Chennai
Senior Secondary Education -
K.L.P Public School
Schooling (Up to 10th Standard) -
K.L.P Public School
- Serve It Right Saskatchewan (SIRS), 2028-01-01
- WHMIS 2015 With GHS, 2026-01-01
- Safe Check Advanced Food Safety Certification
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