Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
NEERAJ KUMAR

NEERAJ KUMAR

Surrey,BC

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Whitespot Triple O's
Delta, BC
12.2021 - Current
  • Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Established good customer relations and excellent service to build and retain loyal customers.

Supervisor

Tim Hortons
Montreal, QC
09.2020 - 04.2024
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff.
  • Resolved customer complaints.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Supervisor

Maison Bagetelle
Montreal, QC
09.2021 - 11.2023
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Resolved and investigated complaints regarding service, food quality and accommodations.

Education

BBA - Business Administration And Commerce

Canada College, Montréal, QC
11.2021
  • 3.44 GPA
  • Obtained highest scores in class.
  • Major in administration and business law.
  • Minor in French business.

High School Diploma -

S.B.K.S Sen. Sec. School, Jalandhar, Punjab, India
03.2019
  • 80% Scores
  • Completed coursework in physics, chemistry and math.
  • Ranked in Top 5% of school.

Skills

  • Supervision & Leadership
  • Data Management
  • Problem Resolution
  • Team Management
  • First Aid/CPR
  • Training & Development

Languages

English
Full Professional
French
Limited
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Certification

  • Food Safe BC
  • First-aid/Cpr

Timeline

Supervisor - Whitespot Triple O's
12.2021 - Current
Supervisor - Maison Bagetelle
09.2021 - 11.2023
Supervisor - Tim Hortons
09.2020 - 04.2024
Canada College - BBA, Business Administration And Commerce
S.B.K.S Sen. Sec. School - High School Diploma,

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NEERAJ KUMAR