NEERAJ KUMAR
Surrey,BC
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Whitespot Triple O's
Delta , BC
2021.12 - Current
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Established good customer relations and excellent service to build and retain loyal customers.
Supervisor
Tim Hortons
Montreal , QC
2020.09 - 2024.04
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff.
- Resolved customer complaints.
- Oversaw quality control to identify inconsistencies and malfunctions.
Supervisor
Maison Bagetelle
Montreal , QC
2021.09 - 2023.11
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Education
BBA - Business Administration And Commerce
11.2021
- 3.44 GPA
- Obtained highest scores in class.
- Major in administration and business law.
- Minor in French business.
High School Diploma -
03.2019
- 80% Scores
- Completed coursework in physics, chemistry and math.
- Ranked in Top 5% of school.
Skills
- Supervision & Leadership
- Data Management
- Problem Resolution
- Team Management
- First Aid/CPR
- Training & Development
Certification
- Food Safe BC
- First-aid/Cpr
Timeline
Supervisor - Whitespot Triple O's
2021.12 - Current
Supervisor - Maison Bagetelle
2021.09 - 2023.11
Supervisor - Tim Hortons
2020.09 - 2024.04
Canada College - BBA, Business Administration And Commerce
S.B.K.S Sen. Sec. School - High School Diploma,
- Food Safe BC
- First-aid/Cpr