Neema Rawat
Edmonton,AB
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Sales Executive
Big Bazar
Noida, Uttar Pradesh
08.2019 - 10.2022
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns..
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers, helped locate merchandise and suggested suitable options.
Front Office Executive Assistant
kone Elevator
Noida, Uttar Pradesh
01.2016 - 07.2019
- Produced high-quality communications for internal and external use.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered high volume of phone calls and email inquiries.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered phone promptly and directed incoming calls to correct offices.
- Troubleshot copy machines and printers and scheduled service as needed.
Education
Bachelor in Commerce -
University of Delhi
Delhi06.2008
High School Diploma -
Kendriya Vidalaya
Noida04.2002
Skills
- Product and Service Sales
- Schedule Coordination
- Operations
- Product promotions
- Public speaking
- Sales strategy
- Quality assurance understanding
Timeline
Sales Executive
Big Bazar
08.2019 - 10.2022
Front Office Executive Assistant
kone Elevator
01.2016 - 07.2019
Bachelor in Commerce -
University of Delhi
High School Diploma -
Kendriya Vidalaya
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