Neema Kihaka
Scarborough ,ON
Summary
Driven professional with a proven track record at Dominion Nursing Home, adept at fostering patient independence and managing time efficiently. Excelled in building relationships and utilizing active listening to enhance patient care. Demonstrated compassion and problem-solving skills, ensuring high-quality support and achieving significant improvements in patient well-being.
Overview
4
4
years of professional experience
Work History
PSW
Dominion Nursing Home
Old Toronto, ON
07.2021 - Current
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted independence among patients by developing individualized care plans that focused on their unique needs and abilities.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Case Worker Assistant
HomeFirst Community
Toronto, ON
09.2020 - 10.2022
- Built strong relationships with community organizations to increase resource availability for clients in need.
- Developed individualized service plans based on each client''s unique strengths, needs, and goals.
- Advocated on behalf of clients when necessary, ensuring they received fair treatment and appropriate services from external agencies.
- Assisted Case Workers in managing caseloads effectively by providing administrative support such as scheduling appointments and maintaining client files.
- Promoted a positive environment within the agency by actively participating in staff meetings, trainings, and other events.
- Maintained detailed records of client interactions, facilitating effective communication among team members and supporting informed decisionmaking.
Education
Diploma - Psw
Academy of Learning College Bay
Toronto, ON07.2021
Skills
good team player
Patient in care
active listening
good at managing time
am compassionately
good communication skills
problem solver
Languages
English
Professional Working
Timeline
PSW
Dominion Nursing Home
07.2021 - Current
Case Worker Assistant
HomeFirst Community
09.2020 - 10.2022
Diploma - Psw
Academy of Learning College Bay