Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neel Patel

Markham,Ontario

Summary

Experienced Operations Specialist skilled in managing complex airline operations, including aircraft turnaround, load planning, and resource optimization. Expert in identifying inefficiencies and implementing solutions to improve performance while ensuring safety and regulatory compliance. Known for strong problem-solving, attention to detail, and the ability to thrive under pressure. Committed to operational excellence, team collaboration, and a culture of safety and efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Flight Operations - Etihad Airlines

Swissport
TORONTO, ON
04.2023 - Current

· Managed end-to-end aircraft turnaround operations, ensuring adherence to tight schedules, safety standards, and aviation regulations.

· Acted as the central point of authority for coordination between flight crews, ground teams, airport authorities, and external stakeholders, ensuring alignment and resolving operational challenges.

· Directed ground operations teams, allocating resources including personnel, equipment, and facilities to achieve operational efficiency and on-time performance.

· Supervised and executed precise load planning activities, including weight and balance calculations, cargo distribution, and fuel optimization to ensure flight safety and efficiency.

· Enforced strict adherence to aviation regulations, company policies, and industry standards, fostering a safety-first culture across all flight operations.

· Spearheaded initiatives to improve on-time performance, reduce delays, and enhance overall operational metrics, contributing to the airline’s success as a high-performing station in the global network.

· Conducted regular audits of turnaround and load planning procedures to ensure compliance, and reported performance metrics to senior management.

· Provided leadership and mentorship to staff, promoting professional growth and establishing a high-performance team committed to operational excellence.

Flight Operations Specialist

Air France/KLM
Toronto, Ontario
03.2022 - 04.2023

· Coordinated airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.

Directed ground crews in loading and unloading of aircraft cargo and baggage.

·Computed and completed aircraft weight and balance documentation using manual and electronic methods.

Followed crew rotation and prepared related documents, monitored and updated flight load data, and transmitted provisional payload data to flight dispatch in Paris and Amsterdam.

Ensured that all aspects of the ground handling operation are in accordance at all times with the safety regulations, security regulations, and company regulations.

· Coordinated crew schedules, including hotel bookings, transportation, and pickup/drop-off times, ensuring seamless transitions and adherence to operational timelines.

· Collaborated with external vendors, including catering, fueling, and maintenance teams, to ensure all services were delivered accurately and on time.

Education

Bachelor of Management And Organizational Studies, Specialization In Commercial Aviation Management -

University of Western Ontario

Skills

  • A capacity to work within a team, independently, or alongside a partner
  • Attentive listener with great adaptability
  • Strong creative thinking and problem-solving skills
  • Strong organizational skills
  • Strong work ethic
  • Very quick learner
  • Excellent oral and written communication skills
  • Excellent team player and communicator
  • Strong technical skills
  • Safety awareness
  • Strong supervision and leadership skills
  • Results focused
  • Computer proficiency
  • Strong understanding of flight operations
  • Strong understanding of Aviation Regulation and CAR's
  • Strong understanding of IATA Safety Regulations
  • Analytical problem-solving
  • Vendor and stakeholder coordination

Certification

PPL (Private Pilot License) – Certified.

ROC - A(Restricted Operator Certificate – Aeronautical) License Certified.

Swissport - Manual Weight And Balance Certified.

Timeline

Flight Operations - Etihad Airlines

Swissport
04.2023 - Current

Flight Operations Specialist

Air France/KLM
03.2022 - 04.2023

Bachelor of Management And Organizational Studies, Specialization In Commercial Aviation Management -

University of Western Ontario
Neel Patel