
Experienced Operations Specialist skilled in managing complex airline operations, including aircraft turnaround, load planning, and resource optimization. Expert in identifying inefficiencies and implementing solutions to improve performance while ensuring safety and regulatory compliance. Known for strong problem-solving, attention to detail, and the ability to thrive under pressure. Committed to operational excellence, team collaboration, and a culture of safety and efficiency.
· Managed end-to-end aircraft turnaround operations, ensuring adherence to tight schedules, safety standards, and aviation regulations.
· Acted as the central point of authority for coordination between flight crews, ground teams, airport authorities, and external stakeholders, ensuring alignment and resolving operational challenges.
· Directed ground operations teams, allocating resources including personnel, equipment, and facilities to achieve operational efficiency and on-time performance.
· Supervised and executed precise load planning activities, including weight and balance calculations, cargo distribution, and fuel optimization to ensure flight safety and efficiency.
· Enforced strict adherence to aviation regulations, company policies, and industry standards, fostering a safety-first culture across all flight operations.
· Spearheaded initiatives to improve on-time performance, reduce delays, and enhance overall operational metrics, contributing to the airline’s success as a high-performing station in the global network.
· Conducted regular audits of turnaround and load planning procedures to ensure compliance, and reported performance metrics to senior management.
· Provided leadership and mentorship to staff, promoting professional growth and establishing a high-performance team committed to operational excellence.
· Coordinated airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
Directed ground crews in loading and unloading of aircraft cargo and baggage.
·Computed and completed aircraft weight and balance documentation using manual and electronic methods.
Followed crew rotation and prepared related documents, monitored and updated flight load data, and transmitted provisional payload data to flight dispatch in Paris and Amsterdam.
Ensured that all aspects of the ground handling operation are in accordance at all times with the safety regulations, security regulations, and company regulations.
· Coordinated crew schedules, including hotel bookings, transportation, and pickup/drop-off times, ensuring seamless transitions and adherence to operational timelines.
· Collaborated with external vendors, including catering, fueling, and maintenance teams, to ensure all services were delivered accurately and on time.
PPL (Private Pilot License) – Certified.
ROC - A(Restricted Operator Certificate – Aeronautical) License Certified.
Swissport - Manual Weight And Balance Certified.