Summary
Overview
Work History
Education
Skills
Timeline
Manager

Neelkumar Patel

Scarborough,Ontario

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Circle K
05.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Baker

B&A Bakery Outlet
01.2022 - 05.2022
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Trained and supervised new employees on bakery operations and procedures.

Education

High School Diploma -

Niagara College
Welland, ON
12.2023

Skills

  • Retail Sales Customer Service
  • Staff Training
  • Administrative Support
  • Money Handling Abilities
  • Closing Sales
  • Product Promotion
  • Shipping and Receiving Understanding
  • POS Systems Expertise
  • Quality Assurance Controls
  • Stock Management
  • Critical Thinking
  • Customer Service
  • Sales Expertise

Timeline

Customer Service Representative

Circle K
05.2022 - Current

Baker

B&A Bakery Outlet
01.2022 - 05.2022

High School Diploma -

Niagara College

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Neelkumar Patel