Neelima Krishna

• Interviewed claimants and witnesses to gather factual information.
• Examined photographs and statements.
• Consulted police and hospital records when needed.
• Investigated and processed health and liability insurance claims for policyholders.
• Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
• Investigated and assessed damage to property and reviewed property damage estimates.

• Finalized settlement files for insurance claim payment release.

• Generated chart notes for Us Healthcare with high accuracy rates and appreciable TAT ratios.
• Played an integral role in the successful implementation of new EHR software, providing valuable input during system design phases and facilitating seamless transition periods for all involved parties.
• Maintained strong knowledge of medical terminology, diseases and conditions and procedures.
• Managed electronic clinical documentation and uploaded changes or updates using.
• Maintain up-to-date knowledge of U.S. healthcare regulations, including Medicare, Medicaid, and private insurance documentation requirements, to avoid discrepancies and audit risks.
• Enhanced patient care by ensuring accurate and complete medical records through timely and efficient documentation practices.
• Analyzed data from audits to identify areas for improvement in clinical documentation processes, implementing targeted interventions for positive change.