Summary
Overview
Work History
Education
Skills
HINDI
Timeline
AccountManager

NEELAM NEELAM

Ottawa,ON

Summary

Dynamic Front Desk Receptionist with a proven track record at TOPNOTCH BARBER, excelling in appointment scheduling and customer service. Recognized for creating a welcoming environment and efficiently managing reservation software, significantly reducing booking conflicts. Committed to delivering exceptional first impressions and ensuring seamless payment processing for a superior guest experience.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

TOPNOTCH BARBER
04.2024 - 09.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Education

Bachelor of Science - Computer Science

BPS UNIVERSITY KHANPUR KALAN
SONIPAT
06-2019

Skills

  • Appointment scheduling
  • Reservation management
  • Payment processing
  • Customer service
  • Scheduling appointments

HINDI

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Front Desk Receptionist

TOPNOTCH BARBER
04.2024 - 09.2025

Bachelor of Science - Computer Science

BPS UNIVERSITY KHANPUR KALAN

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NEELAM NEELAM