Neelam Khan

Analytical and insightful thinker with a systems-oriented approach and a solid ethical foundation. Demonstrated ability to employ problem-solving and critical thinking in dynamic and rapidly changing environments. In-depth expertise in public policy, healthcare legislation, and the higher education sector.

• Medical Assistance, London-ON, 09/01/23, 10/01/24, Managed front desk operations, including greeting patients, scheduling appointments, and handling multi-line phone systems., Coordinated patient intake and ensured timely and accurate registration of patient information., Maintained patient confidentiality and upheld compliance with HIPAA regulations., Assisted with insurance verification and processed patient billing, including co-payments and insurance claims., Scheduled follow-up appointments, medical tests, and referrals to specialists as required., Managed electronic medical records (EMR) systems, ensuring accurate entry and updating of patient records., Communicated effectively with doctors, nurses, and medical staff to facilitate smooth office operations., Handled administrative tasks such as filing, faxing, and scanning documents., Assisted in inventory management of medical supplies, ordering materials when necessary., Provided excellent customer service, addressing patient concerns and resolving any scheduling conflicts or issues.
• Professional Practice Dietitian, Nature’s Signature, London-ON, 01/01/23, 09/01/23, Conducted personalized, one-on-one customer consultations to understand health goals and dietary preferences., Provided expert advice on nutritional supplements tailored to individual health objectives and lifestyle factors., Demonstrated in-depth knowledge of the store's product offerings, including vitamins, minerals, and dietary supplements., Adhered to health and safety regulations, providing accurate and evidence-based information while maintaining compliance with legal and ethical standards.
• Dietitian, Example Health Services, Mayo Hospital Lahore-(PAK), 11/01/21, 04/01/22, Conduct individualized nutritional assessments and develop tailored dietary plans for patients with diverse medical conditions., Collaborate with healthcare teams to implement and monitor nutrition interventions by patients' treatment plans., Provide nutritional counselling to individuals with chronic diseases, such as diabetes, cardiovascular disorders, and gastrointestinal issues.
• Clinical Dietitian Intern, Mayo Hospital Ontario, 03/01/20, 01/01/21, Completed a comprehensive dietetic internship program, gaining hands-on experience in various clinical settings., Conducted nutritional assessments and formulated dietary plans for patients by medical guidelines.

• Developed and implemented a community nutrition outreach program, engaging students in practical, real-world experiences.
• Published research articles in reputable journals, contributing to the academic and scientific community.

• Analytical and insightful thinker with a systems-oriented approach and a solid ethical foundation.
• Demonstrated ability to employ problem-solving and critical thinking in dynamic and rapidly changing environments.
• In-depth expertise in public policy, healthcare legislation, and the higher education sector.

CPR

First aid